Why do casual players seem entitled to cosmetic items added in game?

[Supersnow845]

How is that a problem? I believe in most solo instances you're not using your own kit. The only way to prevent highly-skilled players from complaining it is too easy and less-skilled that it is too hard is to have different difficulty levels.

The problem more comes from the fact that in order for a game that shoves players together to complete content and where content is made so that everyone does the same content to progress there needs to be some measure of a skill floor or the game simply falls apart

Right now 14 functionally has no floor. Solo instances can be completed on very easy mode where your characters natural regen exceeds the damage the boss does and the NPC’s will kill the boss for you. Instances with other players can basically be fished for either getting a tank who does everything for you or leaving you dead on the floor and completing it without you.

It’s a problem for the core design of content if people who physically don’t understand anything about their job reach level 100 because even ignoring hardcore players the gap between “I don’t like extremes and up but I know my rotation and strive to meaningfully contribute” and “physick is the only button on my hotbar and I don’t know the WAR is actually doing 99.99% of the healing because I think my physicks are doing all this healing” becomes so deep and wide there is functionally no content that satisfies everyone. Even though very easy was made an option the normal difficulty instances in DT were god awful compared to say in from the cold or the azim steppe one (minus cutscenes) due to complaints about in from the cold even though it has a very easy mode

There is a reason why even single player games don’t let you just curb stomp everything in the mid game and reach the endgame or let an NPC do it for you if you fundamentally don’t understand the basics of the game