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Forum Top: Support Center Resolved

  1. Sticky Thread Sticky: Welcome to the "Support Center Resolved" Forum!

    This subforum serves as a place for users to review issues that received an official resolution from the Support Center. This is meant to provide a...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 4,787
    12-05-2017, 04:35 AM Go to last post
  1. Keyboard/Mouse Input Tanks Framerate [STEAM DECK]

    I'm playing on Steam Deck so I'm not sure if this would be the right place to ask, given linux isn't officially supported, but I'll ask anyways. ...

    Started by McQuibbly‎, 05-13-2022 03:50 AM
    framerate, lag, steam deck
    • Replies: 1
    • Views: 101
    05-14-2022, 03:43 AM Go to last post
  2. Crashes attempting to complete Post-Stormblood content

    Hello there, I'm a newer player of FF14 and am loving the game, but have had issues ever since Patch 6.1+ with my game suddenly crashing. I was...

    Started by stevegrease‎, 05-09-2022 05:00 AM
    crash, crash after patch, update issues
    • Replies: 6
    • Views: 335
    05-14-2022, 03:42 AM Go to last post
  3. [Crash] Quest Cutscene - Bozja/Gangos - Fit for a Queen

    Speaking to Mikoto which starts the long cutscene during "Fit for a Queen" causes the game to crash every time. An unexpected error has occurred....

    Started by Charak‎, 05-13-2022 06:39 PM
    • Replies: 2
    • Views: 91
    05-14-2022, 03:38 AM Go to last post
  4. Game crashes / stops responding if launched with controller plugged in

    Heya, seem to have this odd issue of the game crashing / stops responding immediately after the launcher when my controller is plugged in. If I...

    Started by Yaibatsu‎, 04-16-2022 12:55 AM
    • Replies: 3
    • Views: 203
    04-16-2022, 03:14 AM Go to last post
  5. Unexplained Error during Play on iMAC

    Ever since the maintenance before Patch 6.01, I have been experiencing a rather frustrating error during play. I have attached the image showcasing...

    Started by Vyy‎, 12-24-2021 03:11 AM
    • Replies: 3
    • Views: 627
    01-05-2022, 11:46 AM Go to last post
  6. Unknown error 17 when completing end of Endwalker Cutscenes

    Greetings, I just got to the end of Endwalker and I get an unknown error 17 and get kicked out of game. When i log back in, i am back at the...

    Started by TayrPhe‎, 12-15-2021 09:24 AM
    • Replies: 3
    • Views: 887
    12-16-2021, 02:44 AM Go to last post
  7. Login Widget Error

    I have not been able to log in to FF14 on my PS4 for the last week or so. On the login screen, instead of the usual login widget where I enter my...

    Started by Varva‎, 10-19-2021 09:19 PM
    login, maintenance, ps4, widget
    • Replies: 3
    • Views: 1,637
    10-30-2021, 02:23 AM Go to last post
  8. New laptop shuts down while playing game on AC Adaptor

    I just got a new gaming laptop. The game plays fine while solely on battery, but the moment I plug in the AC adaptor to recharge after an hour, the...

    Started by Kmelfina‎, 10-01-2021 12:51 AM
    • Replies: 7
    • Views: 645
    10-07-2021, 11:29 AM Go to last post
  9. Can't log-in inside Inn after Maintenance

    I honestly don't know if this should be in technical Support or Bug Report, so sorry in advance if it's in the wrong place. Character: Ashleigh...

    Started by SwiftWing‎, 09-29-2021 05:13 AM
    • Replies: 5
    • Views: 470
    10-07-2021, 10:37 AM Go to last post
  10. "Unable to obtain character data" Inquiry ticket #15952333

    Hello, I am one of many who are getting the 1016 error "Unable to obtain character data". Apparently, I am not the only one. I wasn't sure if...

    Started by SquidEater‎, 04-16-2021 06:24 PM
    1016 code error
    • Replies: 0
    • Views: 838
    04-16-2021, 06:24 PM Go to last post
  11. Patch 5.5 Game Crashes upon entering the Firmament

    After the 5.5 update anytime i try to enter the firmament I get two errors and the game crashes upon the firmament loading screen. ...

    Started by Ekoto‎, 04-15-2021 12:18 AM
    • Replies: 0
    • Views: 641
    04-15-2021, 12:18 AM Go to last post
  12. Launcher System Error (HTTPS System Error)

    For the last two days whenever I try to open the launcher, I get only the standard gray screen with FINAL FANTASY XIV for about 45-60 seconds, then a...

    Started by Leovinus‎, 03-24-2021 02:53 AM
    • Replies: 3
    • Views: 4,270
    03-24-2021, 09:18 AM Go to last post
  13. FFXIV Won't Launch M1 MacBook Pro MacOS 11.2

    High so I got a brand new MacBook Pro with the M1 processor and it is up to date on macOS 11.2. I downloaded the DMG from Square-Enix moved to the...

    Started by Presbytier‎, 02-04-2021 03:20 AM
    apple client, macbook pro, macos, macos client
    • Replies: 3
    • Views: 1,312
    02-04-2021, 10:17 AM Go to last post
  14. Crash on entering Reisen Temple

    Date & Time: 1/15/21 12am Frequency: Always World name: Ultros Character name: Lauronne Restaux Retainer name: NPC name: Monster name: ...

    Started by duvel1‎, 01-15-2021 03:21 PM
    • Replies: 1
    • Views: 51,835
    01-20-2021, 05:50 AM Go to last post
  15. Uninstaller won't launch

    I bought the steam version C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online On this path there is an exe that's called...

    Started by Magician_Red_2000‎, 12-24-2020 11:01 AM
    uninstaller
    • Replies: 2
    • Views: 1,779
    12-24-2020, 12:55 PM Go to last post
  16. Game error 30426 19900 740

    After installing the update patch and entering the login and password in the launcher this error appears unable to complete version update 30426...

    Started by Lander‎, 12-12-2020 06:54 PM
    • Replies: 4
    • Views: 2,233
    12-23-2020, 03:21 AM Go to last post
  17. Unable to download patch files [30413] [25008] [20495] [20495]

    Got about halfway through download on my new PC I built, and restarted due to some drivers I was installing at same time. Now whenever I try to...

    Started by fogell‎, 12-20-2020 10:02 PM
    • Replies: 0
    • Views: 1,152
    12-20-2020, 10:02 PM Go to last post
  18. Graphic errors/fps drop

    Hello. Since the release of the patch I've had strange stuttering and sudden fps drops, but the most worrisome is this: As you can imagine...

    Started by Kythicat‎, 12-10-2020 06:14 AM
    • Replies: 4
    • Views: 1,188
    12-11-2020, 02:56 AM Go to last post
  19. Big fps drops.

    Hello, I got some massive fps drops when using 82fps (refeshrate ½ option). This problem seems to be there if I play on Windowed Borderless. FPS...

    Started by ChaiAmariyo‎, 11-07-2020 02:41 AM
    • Replies: 9
    • Views: 1,987
    11-12-2020, 07:38 AM Go to last post
  20. Stormblood Prima Vista Tiring Room Crash

    I recently finished the Stormblood main scenario quests and decided to unlock side content in Kugane by completing the quests with blue markers. One...

    Started by Zeratul2506‎, 09-23-2020 05:47 AM
    • Replies: 2
    • Views: 1,385
    09-25-2020, 12:11 AM Go to last post

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