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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 6,813
    12-05-2017, 04:35 AM Go to last post
  1. Unable to change free company name after GM temporary change

    Today I was contacted by a GM regarding my Free Company tag, which was deemed inappropriate. During the conversation, I mentioned I wasn’t sure what...

    Started by Floww‎, 05-14-2025 05:55 AM
    fc, free company, reset, tag, temp
    • Replies: 1
    • Views: 188
    05-17-2025, 05:00 AM Go to last post
  2. Windows screenshot function no longer works after recent update.

    Ever since the last patch was released, the Windows 11 screenshot function no longer works when I am in FFXIV. It works fine everywhere else, and it...

    Started by lingling-o‎, 05-10-2025 04:16 AM
    • Replies: 1
    • Views: 145
    05-13-2025, 02:49 AM Go to last post
  3. Cash shop i2501 error

    Tried to purchase an outfit on the store and got this error when trying to check out. I did have nordvpn on, I turned it off and tried again. I...

    Started by vTreachery‎, 05-06-2025 08:26 AM
    • Replies: 1
    • Views: 146
    05-10-2025, 02:36 AM Go to last post
  4. World Transfer from Light DC to Dynamis DC broken

    World transfer from Light DC to Dynamis DC not working. I can world transfer from Light DC to any non North American DC, but all the North American...

    Started by MargotOdin‎, 04-24-2025 06:12 AM
    • Replies: 1
    • Views: 162
    05-06-2025, 02:12 AM Go to last post
  5. Mog Station Items Delivered to WRONG Character – URGENT Fix Needed

    Hello, I’m a new player and I purchased two items from the Mog Station on April 16th, and I know for a fact I selected the correct character:...

    Started by cherryblossomtea‎, 04-21-2025 01:36 AM
    urgent 1 Deleted Post(s)
    • Replies: 1
    • Views: 329
    04-26-2025, 03:02 AM Go to last post
  6. Need help with a registration code

    I recently bought a code for the dawntrail expansion and when I go to try and put it in I get "The entered code cannot be activated at this time....

    Started by Toraipu‎, 04-17-2025 07:36 PM
    • Replies: 1
    • Views: 210
    04-19-2025, 03:29 AM Go to last post
  7. UI Element transparency does not update when setting is changed.

    ◆FINAL FANTASY XIV: DAWNTRAIL RELATED BUG: ■Date & Time: 07 Apr 2025 ■Frequency: Persistent (noticed after patch 7.20 update) ■World name:...

    Started by k7532‎, 04-07-2025 02:09 AM
    hud, transparency, transparency settings, ui element
    • Replies: 1
    • Views: 190
    04-08-2025, 05:27 AM Go to last post
  8. Directional Audio Issues with NPC Voicelines

    I don't feel like I have enough data to put together a bug report, so posting here. While predominately felt during weekly runs of Jueno: The...

    Started by crowwww‎, 03-12-2025 09:07 AM
    ark angel tt, audio, bakool ja ja, jueno: the first walk
    • Replies: 5
    • Views: 392
    04-05-2025, 02:37 AM Go to last post
  9. I got error code i2501 renewing sub

    I know you're a small indie studio and all, but I'm missing raid because you still can't handle digital payments in 2025. Being locked out of my...

    Started by mcfluffers‎, 03-19-2025 10:33 AM
    • Replies: 1
    • Views: 224
    04-05-2025, 01:55 AM Go to last post
  10. Minimog Challenge Week 3

    Says defeat 1 notorious monster in Eureka. I have killed 3 so far and got gold each time buy still says haven't completed it. I Killed one in a full...

    Started by hynaku‎, 03-17-2025 06:06 AM
    • Replies: 1
    • Views: 247
    04-05-2025, 01:31 AM Go to last post
  11. Eureka Instances not resetting? Nerf? Sanctioned Botting?

    Has resetting instances in eureka been nerfed? If so can you remove the BOT FROM PYROS on PRIMAL?

    Started by Luamche‎, 03-19-2025 01:12 AM
    • Replies: 2
    • Views: 304
    03-29-2025, 04:12 AM Go to last post
  12. Shop Item Delivered to Wrong Character -- Cannot Discard

    Hi. The other day my friend sent me steam money to buy some items. I went on the shop and got to the check out phase, made sure to select my...

    Started by Nekaru_Infitima‎, 03-21-2025 06:47 PM
    cashshop, logout glitch, mogstation, wrong character
    • Replies: 1
    • Views: 248
    03-25-2025, 05:24 AM Go to last post
  13. Crafting Master XI books

    I came across this issue where the Master XI books will incorrectly continue to show as "Unobtained" even after purchasing them from the Scrip...

    Started by Mika1988‎, 02-17-2025 11:55 AM
    • Replies: 2
    • Views: 360
    02-26-2025, 02:45 AM Go to last post
  14. Hori F14 TAC cutout - periodic dropping and infinitely repeating certain key inputs

    I've noticed recently that my Hori F14 TAC keypad has been repeatedly, periodically, dropping its full connection to my PC and my game. When it does...

    Started by ThrinagaBattleheart‎, 02-16-2025 09:18 AM
    • Replies: 1
    • Views: 321
    02-25-2025, 06:15 AM Go to last post
  15. Random graphics lag when using dragoon ability life surge

    So I've been noticing that life surge on dragoon has an issue with graphics lag with the ability animation. This happens also when Culling Blade is...

    Started by Julisia‎, 02-03-2025 06:30 PM
    ability bug, fps drop, fps/frame rate drop
    • Replies: 2
    • Views: 344
    02-20-2025, 03:08 AM Go to last post
  16. Retainers contract ended

    I have never had this happen in my years of playing. I have had extra retainers for all these years, I still have an active sub. But I just got the...

    Started by Mrs_Banana‎, 02-08-2025 11:35 AM
    retainers, subscription
    • Replies: 1
    • Views: 326
    02-20-2025, 02:46 AM Go to last post
  17. DualSense on PC loses rumble functionality over bluetooth.

    When connecting the DualSense to Windows 11 over Bluetooth the rumble functionality no longer works in-game. I've tested it with other DualSense...

    Started by CatStarwind‎, 01-20-2025 02:20 PM
    • Replies: 5
    • Views: 641
    02-08-2025, 07:36 AM Go to last post
  18. DLSS causes flickering on text/icons that are elements of the UI

    Hello, since 7.1 update there's weird issue with DLSS where elements of the UI (afk icon, quest markers, MSQ icon, nameplates etc.) so every...

    Started by Meff‎, 11-27-2024 01:42 AM
    bug, dlss, gpu, graphics, issue
    • Replies: 5
    • Views: 783
    01-25-2025, 06:45 AM Go to last post
  19. Inventory Does Not Appear on Screen When Decorating House

    When decorating my house, my inventory does not appear on the screen. The Indoor Furnishings box appears on my screen. If I place my mouse over a...

    Started by blueswablu‎, 01-16-2025 10:26 AM
    housing
    • Replies: 2
    • Views: 441
    01-22-2025, 06:43 AM Go to last post
  20. PS+ Free Teleport still doesn't work properly

    sometimes it does, most of the times it doesn't I had a Chat about it in the NN that the Error may occure due to me having the PS4 and PS5 Version...

    Started by RyuuZero‎, 01-13-2025 12:08 AM
    • Replies: 1
    • Views: 398
    01-18-2025, 06:30 AM Go to last post

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