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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 6,247
    12-05-2017, 04:35 AM Go to last post
  1. Stopped receiving EXP

    So, yesterday, out of boredom and desire to play as an Au Ra while not using Fantasia on my favorite blue cap lalafell boy, I've created a second...

    Started by JazzPlaysFF‎, 11-24-2023 05:08 AM
    • Replies: 1
    • Views: 205
    11-28-2023, 04:57 PM Go to last post
  2. transferring chars from NA to EU or OCE

    Last week, I was trying to move a char from OCE to EU. It wouldn't let me. Tonight/this morning, my friend was trying to transfer theirs from NA to...

    Started by graceangel20‎, 11-24-2023 07:24 PM
    • Replies: 1
    • Views: 166
    11-28-2023, 04:39 PM Go to last post
  3. Demolition notice emails but no demolition timer?

    Lately my FC co-leader and I have been getting a lot of demolition notices about our FC house - two this week, 3 if you add in last week - for a plot...

    Started by crystallineAbyss‎, 11-18-2023 04:43 PM
    demolition, email, housing, notifications
    • Replies: 1
    • Views: 206
    11-21-2023, 01:18 PM Go to last post
  4. Callback campaign: rewards not recived/zero friends recalled?

    Hey, so i used the current callback campaign to bring my friend out from retirement he signed up, payed for a subscription and they got a...

    Started by Vert_noxx‎, 11-18-2023 06:05 PM
    • Replies: 1
    • Views: 198
    11-21-2023, 01:07 PM Go to last post
  5. Demolition Notice Never received in game or email

    I signed up for a Square Enix account back when I started FFXI and I've used it for both 11 and 14. I have been a loyal PAYING Customer since FFXI...

    Started by Senceia‎, 11-07-2023 08:35 AM
    • Replies: 2
    • Views: 254
    11-07-2023, 12:15 PM Go to last post
  6. Unable to make reports for harassment or bugs

    On the contrary I tried to report a mentor by the name Erano Sarano (Famfrit) for grieving and kick abuse in the Novice Network. They couldn't handle...

    Started by Solaires‎, 11-07-2023 01:59 AM
    • Replies: 1
    • Views: 233
    11-07-2023, 11:36 AM Go to last post
  7. Marriage isn't working

    This issue started a while ago, and I have been too lazy to fix it, but now is the time. I was getting married to one of my friends, and we bought...

    Started by creatively_empty‎, 11-03-2023 02:26 PM
    bug, marriage, quest
    • Replies: 1
    • Views: 262
    11-03-2023, 10:39 PM Go to last post

    "FINAL FANTASY XIV Hotfixes (Oct. 5, 2023) ■The following issue has been addressed: When using the Samurai action Meikyo Shisui in certain...

    Started by Nitenichi‎, 10-06-2023 09:32 AM
    • Replies: 1
    • Views: 368
    10-26-2023, 02:37 AM Go to last post
  9. error 601 / 401

    yay its back again where do u buy eu game time cards se store didnt work either

    Started by wigleht‎, 10-16-2023 03:31 PM
    • Replies: 2
    • Views: 366
    10-18-2023, 09:59 AM Go to last post
  10. Unable to Transfer Character due to inaccurate reasons

    Hi all, I'm trying to transfer my character from Phoenix to Halicarnassus since I'd like to raid in North America, but I can't because apparently...

    Started by CaroKann‎, 09-04-2023 09:22 PM
    • Replies: 3
    • Views: 909
    09-20-2023, 10:16 PM Go to last post
  11. Game hacked, main character deleted

    Hello, In July, my game was hacked and my main character was deleted. I tried to get him restored but because this happened before and they restored...

    Started by BobbyCqt‎, 09-19-2023 07:39 AM
    account hack, character, character deletion, technical support
    • Replies: 2
    • Views: 401
    09-19-2023, 09:47 AM Go to last post
  12. Twitter Giveaway

    A while back there was a giveaway done on twitter ( A streamer friend replied with their...

    Started by Redfaux‎, 09-19-2023 02:09 AM
    • Replies: 1
    • Views: 333
    09-19-2023, 09:07 AM Go to last post
  13. A friend's brother deleted her account and she can't get it back

    My friend had her warrior of light deleted by her brother because he thought it would be funny, she had no idea it was him so she was afraid she got...

    Started by Magician_Red_2000‎, 09-06-2023 10:39 AM
    customer service sucks!, customer support, finalfantasyxiv
    • Replies: 3
    • Views: 614
    09-15-2023, 04:32 AM Go to last post
  14. Help! Promise wristlet disappeared

    Hello, my Promise of Devotion (Platinum) has vanished from my inventory. I have used /isearch, checked mogmail(and did the delivery request just in...

    Started by Windfire‎, 08-26-2023 04:53 PM
    • Replies: 3
    • Views: 451
    09-01-2023, 09:37 PM Go to last post
  15. Accidentally got wrong (duplicate) relic weapon

    A few weeks back, shortly after the launch of the last patch, I finished farming 1500 tomestones of causality. I had heard that the new relic was...

    Started by Devari‎, 08-27-2023 11:58 AM
    • Replies: 1
    • Views: 440
    08-31-2023, 03:24 AM Go to last post
  16. i2501 when trying to buy from online shop with Crysta

    Hello. I recently bought some Crysta with the intent on purchasing the Tales of adventure Summoner boost and the stormblood scenario skip. but when I...

    Started by kursedkey‎, 08-19-2023 11:28 AM
    • Replies: 1
    • Views: 325
    08-24-2023, 02:34 AM Go to last post
  17. Bots, bots and more bots

    On my world, there are three to four times as many bots in Coerthas Central Highlands as there are players. They are all Bards, and glitching...

    Started by PieOrCake‎, 08-21-2023 01:13 PM
    bots, rmt
    • Replies: 1
    • Views: 401
    08-22-2023, 09:18 AM Go to last post
  18. 2 Service accounts. One PSN ID.

    Hello everyone, I have a very confusing question. So I have the Steam version of the game because I enjoy playing on my steamdeck. I want to get...

    Started by AshKetchumm‎, 08-03-2023 01:38 PM
    • Replies: 2
    • Views: 365
    08-09-2023, 09:56 PM Go to last post
  19. website bug for ff14 app.

    I have been trying to get a sub for the ff14 app, but when I go to apply it tells me I don't have the crysta. but I do have enough.

    Started by XgungraveX‎, 08-02-2023 04:38 AM
    • Replies: 1
    • Views: 268
    08-03-2023, 03:46 AM Go to last post
  20. Account Banned for Failed Payment

    Hello! I am writing this post on behalf of my friend whose account has been banned. On July 21st, 2023, my friend found out his account was banned...

    Started by nekoworth‎, 07-25-2023 01:17 PM
    banned without reason, chargeback, payment issues, support ticket
    • Replies: 3
    • Views: 703
    07-27-2023, 03:27 AM Go to last post

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