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Forum Top: Separate Support Required

  1. Sticky Thread Sticky: Welcome to the "Separate Support Required" Forum!

    This subforum will serve as a place to indicate that support is not able to be offered by Square Enix for the particular concern. While we may...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 7,343
    12-05-2017, 04:35 AM Go to last post
  1. Unable to log into Steam client

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: I started noticing it...

    Started by LuciusXR‎, 08-19-2026 01:15 PM
    • Replies: 3
    • Views: 403
    Yesterday, 03:45 AM Go to last post
  2. Subsription compensation due to 24 hours server maintenance

    So, the question is: will it actually happen? After all, because of SE, I’m forced to miss a full day that I could have spent playing the game. ...

    Started by Voerman‎, Yesterday 12:27 AM
    • Replies: 1
    • Views: 147
    Yesterday, 01:50 AM Go to last post
  3. Legacy account on Switch 2

    I have a legacy account on switch 2. The one with the other privileges, like my name in the credits and all. I decided to make switch 2 my main...

    Started by Marcus‎, 10-09-2026 08:38 AM
    • Replies: 1
    • Views: 72
    10-09-2026, 08:57 AM Go to last post
  4. Paid for ffxiv coins gone missing?

    Sooo my freebie login stopped today so I went to add a subscription for Nintendo switch so I could play, only to find out the 3000 ffxiv coins I paid...

    Started by Pandylove‎, 10-08-2026 04:57 PM
    #ffxiv #cantlogin, #ns2
    • Replies: 4
    • Views: 162
    10-09-2026, 01:16 AM Go to last post
  5. Error code 3084

    Greetings. I've been met with this error for about 12 days now. I have lost all access to the NA servers and am met with this error 3084, and it...

    Started by Porkpuller‎, 09-26-2026 05:28 AM
    2 Pages •
    1 2
    • Replies: 17
    • Views: 664
    10-07-2026, 02:12 AM Go to last post
  6. Wrong local time in-game

    Not sure when exactly it started, but it's probably a recent problem and I've only just noticed it, but the in-game local time is off by an hour for...

    Started by merkykrem‎, 09-13-2026 01:07 PM
    2 Pages •
    1 2
    1 Deleted Post(s)
    • Replies: 11
    • Views: 855
    09-30-2026, 08:49 AM Go to last post
  7. SHB Healer Role Quests Done?

    Hi, I have a problem I never expected to have. I did a story skip to DT mid-STB, and have been leveling my WHM up for a little while now. Once I...

    Started by Timultt‎, 09-29-2026 09:20 AM
    • Replies: 1
    • Views: 180
    09-30-2026, 01:26 AM Go to last post
  8. Fatal DirectX Error (11000002)

    Hello, I am experiencing a Fatal DirectX Error 11000002 in FINAL FANTASY XIV ONLINE. The game does not crash constantly. I was able to complete...

    Started by Misakimioor‎, 09-22-2026 07:01 AM
    directx 11 crash, rtx 3050
    • Replies: 1
    • Views: 209
    09-22-2026, 09:43 AM Go to last post
  9. Switch 2 - connection lost immediatly after enter a duty - error 90002 / 90001

    I bought the Switch 2 "complete edition" and liked it to my pc account. I can run the game without any pronlems, until i try to do a duty, any...

    Started by corvorevo‎, 08-06-2026 12:09 PM
    2 Pages •
    1 2
    90002 code error, connection error, duty, switch 2
    • Replies: 13
    • Views: 1,971
    09-08-2026, 05:39 AM Go to last post
  10. Payment problem

    So I cancelled my sub but I saw that this months payment already went through but I went and checked and it’s not on the mogstation and I can’t log...

    Started by Sbeves‎, 09-02-2026 06:02 AM
    • Replies: 1
    • Views: 164
    09-03-2026, 09:21 AM Go to last post
  11. Payment Issues on Mogstation and Online Store, VISA Debit, New Zealand

    Hello. I am completely unable to pay for my sub/FF14 online store items with my Visa Debit card, either directly or by Amazon Pay. I've been able to...

    Started by SutoTia‎, 09-01-2026 05:41 PM
    payment
    • Replies: 1
    • Views: 180
    09-02-2026, 07:30 AM Go to last post
  12. Mog Store In-Game Mail

    Greetings, I purchased ten (10) things on the MOG Store this morning. Six (6) arrived, but the remaining four (4) weren't delivered due to my...

    Started by Metaphasic‎, 08-26-2026 05:41 AM
    • Replies: 1
    • Views: 219
    08-26-2026, 06:01 AM Go to last post
  13. Account locked out

    My daughter went on vacation and was using a new laptop to play in the new location. For some reason, this flagged her account as compromised and...

    Started by Celtkhan‎, 08-22-2026 07:30 AM
    • Replies: 4
    • Views: 284
    08-22-2026, 08:15 AM Go to last post
  14. Yokai Watch all weapons achievement

    Is the achievement "More Inventory Slots, Please II" still available? I bought all the weapons during the previous event but never got the...

    Started by megamanx4321‎, 08-18-2026 06:59 AM
    • Replies: 5
    • Views: 357
    08-21-2026, 06:58 AM Go to last post
  15. "ID or PASSWORD is INCORRECT"????

    The launcher keeps indicating "ID or password is incorrect" even though I know perfectly well that they are correct. I also tried entering the...

    Started by Fercur2112‎, 08-12-2026 10:43 AM
    #launcher #error, #problem, #technicalsupport 1 Deleted Post(s)
    • Replies: 2
    • Views: 379
    08-21-2026, 06:29 AM Go to last post
  16. Since days 90002

    Good morning, Ukhisteysubuh asked me to please start a new thread on this topic, which I am doing here. What’s this about? For the past few...

    Started by Wasauchimmer‎, 08-01-2026 07:13 PM
    • Replies: 7
    • Views: 532
    08-21-2026, 03:44 AM Go to last post
  17. crash

    Hello, I'm experiencing a crash that only happens with my main character. Here is what I've already tested: Completely uninstalled and...

    Started by Rafasperry‎, 08-05-2026 12:14 AM
    bug, character, crash 1 Deleted Post(s)
    • Replies: 8
    • Views: 851
    08-13-2026, 04:14 AM Go to last post
  18. Controller Help

    I hope this is the right place to ask for help. I'm having a small but weird issue that is unique to ffxiv when using a ps4 Nacon Wired Controller. ...

    Started by Alphix‎, 08-03-2026 03:50 PM
    • Replies: 7
    • Views: 608
    08-08-2026, 01:21 AM Go to last post
  19. Switch 2 additional retainer issue

    Greetings I just recently purchased the Switch 2 version and I linked it to my account which was primarily Playstation. Everything was going...

    Started by HiroesX81‎, 08-06-2026 08:47 AM
    • Replies: 2
    • Views: 653
    08-07-2026, 01:57 AM Go to last post
  20. Bought a world transfer and still not done over a week later

    Purchased World Transfer on 07/25/2026 and still have not been moved. Have no email about move which been looking for. Know it says could take a...

    Started by Krampus_81‎, 08-05-2026 01:43 PM
    • Replies: 3
    • Views: 352
    08-07-2026, 01:44 AM Go to last post

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