Forum Top: Separate Support Required

I know I may just be paranoid but, I also know that sometimes when I get logged out of my mogstation its because I logged onto my account through my...

Anniversary is March 30 in game. My hubby can do the Anniversary renewal, but I DO NOT have the option to. It states I need to wait for the date. I...

So my friend (who is on the steam windows version) accidentally downloaded the windows version of the launcher in tandem with the steam version. He...

It says ID or password is wrong. I use a OTP as well. The issue is client related only seemingly. I am able to login into mogstation and here with...

Can't seem to shop anything due to this error, checked up how to fix, doesn't work, :D would need some help over here

I purchased Bennu off the mogstation yet I am NOT receiving it from the delivery moogle! I have attempted to "request purchase reward delivery"...

I'm locked in this weird dungeon with the support desk forced on my screen. I have no idea what happened, and I don't know what to do. I wish a GM...

A player in-game sent a tell with a link to this forum-site, saying that there's a raffle to win some gil. I made an account, and tried to reply and...

Hi, I was trying start a thread regarding something in game but everytime i try post something it says,Your user account may not have sufficient...

The Square Enix Account Management System is currently processing upcoming service fees for billing. During this period, you will not be able to do...

Good afternoon/evening, I purchased a name change for a character, and then sent a fantasia to that character as well. In order to log in, I had...

Have the Steam version of XVI Have Shadowbringers in my library. Have the CD key. But upon trying to register it I get the i2501 error. Tried...

I used my Steam Key on the Wrong Service Account and now I am stuck with my real account and a dummy account with Steam access that I have no use...

Hi, when I first play FFXIV in 2015, I got myself JP account on PS4 because back then I lived in Kyushu. But now I already left Japan and want to buy...

I'm not entirely certain this is a bug, but I wanted to put some light on it regardless. So I've posted it here. Mods please move it if its not a...

I've been playing on PS4, via a physical copy. I've just downloaded the game on PS5 as it was unable to read the game disc. (Paid for a new copy,...

Hi all, i am missing my mount Bennu, i ordered this today and it has not arrived. This was a few hours ago. It is also missing from my purchase...

Hi, for security reasons I want to be able to hide my Online ID on the examine screen for ps4. I understand only other PS4 users can view it but I...

So, as the title says I accidentally discarded the wrong item yesterday. I was trying to see if there is any way to get it back. If so, what do I...

Due to an unfortunate incident, my character was deleted. I've tried contacting square enix's support and restoring the character, only to be met...