Why do casual players seem entitled to cosmetic items added in game?

[Absurdity]

It is actually an important part of the leveling experience to ask yourself, "Why did the game give me this action or trait? When should I use it?"

This actually brings up another issue, XIV is terrible at this.

After multiple expansions of them not doing anything about the leveling experience and when skills are acquired you often find yourself asking "Why did the game give me this action or trait?" and the answer will be "I have no clue."

Role abilities are a good example, you get Interject at level 18 but when do you actually use it? Basically never in 95% of content. Which is why you see groups wiping on the Ark Angels in Jeuno because all 3 tanks and X amount of phys ranged forgot they even had the skill.
Or why does Warrior from level 40 to 50 have to use it's AoE combo to gain Storm's Eye?
Why does Ninja get Trick Attack at level 18 but can't actually use it in combat until 45?
Etc

At this point the job kits below at least level 70 are just incomprehensible and for newer jobs even that isn't high enough to make them function properly.