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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 28,060
    Aenwyrm
    06-15-2025, 09:26 AM Go to last post

  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,828
    Zhexos
    07-01-2024, 11:12 AM Go to last post

  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 6,117
    Zhexos
    11-17-2023, 05:26 AM Go to last post

  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages •
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 71,476
    Tonjiar
    01-18-2023, 02:44 AM Go to last post

  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,965
    Luxpheras
    12-05-2017, 04:33 AM Go to last post

  1. FFXIV crashes when hit Play button

    A winows update caused me to have to reinstall windows and FFXIV. Now FFXIV crashes when it starts to go from launcher to game. Here are my...

    Started by ElleVie‎, 04-19-2026 12:21 AM
    • Replies: 4
    • Views: 706
    GAMERG0D
    Today, 09:44 AM Go to last post

  2. Adamantoise Appears to Be Down

    Adamantoise appears to be down, multiple reports. EDIT: fwiw, it's been about an hour now, but since there's no status message I thought maybe...

    Started by Nakera‎, 04-19-2026 06:48 AM
    2 Pages •
    1 2
    • Replies: 15
    • Views: 841
    Thampbayoyows
    04-21-2026, 01:54 AM Go to last post

  3. Error Has Occured

    Every time I try to play the game on my laptop since my desktop is at the repair shop, I get "An unexpected error has occurred. Exiting FINAL FANTASY...

    Started by Gatorceri‎, 04-06-2026 02:54 AM
    • Replies: 5
    • Views: 542
    Uhgpaysuhbaliet
    04-14-2026, 01:23 AM Go to last post

  4. Unable to complete version check

    I tried to travel to Bismark, and was unable to connect. My character was stuck Halfway to Bismark. It is a No mans land. Unable to get to Bismark...

    Started by SindiDeVil‎, 03-24-2026 08:58 AM
    • Replies: 5
    • Views: 413
    Thampbayoyows
    03-25-2026, 02:34 AM Go to last post

  5. Audio popping issue

    Hi! Anyone having a very annoying popping audio issue since Endwalker dropped? In the link below you can hear the problem yourself. (WARNING:...

    Started by AsheNabuddis‎, 12-04-2021 09:26 AM
    130 Pages •
    1 2 3 ... 130
    tech support 23 Deleted Post(s)
    • Replies: 1,297
    • Views: 426,408
    Thampbayoyows
    03-06-2026, 10:28 AM Go to last post

  6. Moved: FFXIV Shut down after successful log in

    I wanted to make another post about this just to signal boost, but I'm having the same issue as a previous thread in this forum:...

    Started by MerriMane‎, 02-27-2026 08:22 AM
    crashing to desktop, error, startup, technical isssue
    • Replies: -
    • Views: -
    Sailvadar
    01-31-2026, 10:27 PM Go to last post

  7. ddos? 13 times in one day?

    why cant i play the game that i'm paying for. why am i constantly being kicked out of the game while i'm trying to play. when patch dropped i was...

    Started by enno‎, 01-07-2026 07:25 AM
    2 Pages •
    1 2
    ddos 1 Deleted Post(s)
    • Replies: 18
    • Views: 2,043
    Roxiu
    01-09-2026, 10:53 PM Go to last post

  8. Computer clock runs slow while game is open?

    I have a Lenovo Legion 5 17ACH6H laptop (running Windows 11) that seems to have an issue with the system clock only when FFXIV is open. I play in...

    Started by monsterfurr‎, 12-31-2025 07:18 AM
    • Replies: 1
    • Views: 450
    DarkArvan
    01-04-2026, 01:28 AM Go to last post

  9. Game crashing on launch, ffxiv_dx11.exe error

    Hello, I've had this issue ever since buying the full game and reinstalling. Before I initially reinstalled, I ran the game completely fine on free...

    Started by HYMENOPTERA‎, 08-19-2025 08:23 AM
    2 Pages •
    1 2
    • Replies: 13
    • Views: 2,780
    TwiceDamned
    12-27-2025, 12:44 PM Go to last post

  10. Borderless Window broken using multiple monitors

    Has anyone else problems with using Borderless Window mode after the latest hotfix (esp using multiple monitors) ? I have 2 monitors with different...

    Started by TalithaSolarien‎, 12-25-2025 09:26 PM
    • Replies: 1
    • Views: 514
    DarkArvan
    12-26-2025, 11:37 PM Go to last post

  11. FPS Drop Stutter- 1 second freezes - not Internet/packet loss related

    A few weeks ago I had an SSD die and I replaced it with an Samsun 900 Pro NVME 2TB. System information below. Since reinstalling FFXIV, I've...

    Started by Mognet_Mail‎, 08-11-2025 10:26 AM
    drop, fps, freeze, reinstall, stutter
    • Replies: 9
    • Views: 2,235
    Lyann
    12-23-2025, 07:06 AM Go to last post

  12. Did i get scammed giving ff14 a try ?

    Is this a new problem with servers or is this an ongoing issues they just never address ? Really enjoying the game but server crashes are out of...

    Started by Original_Sin1‎, 12-22-2025 02:32 PM
    • Replies: 2
    • Views: 632
    ViinaS
    12-23-2025, 02:57 AM Go to last post

  13. Game crashing with DX errors during gameplay

    Hello all, my game keeps crashing on dx errors. -ffxiv_dx11.exe+43E013 -ffxiv_dx11.exe+43CF03 -ffxiv_dx11.exe+43E68E -ffxiv_dx11.exe+2A3A4C...

    Started by Roulesst‎, 12-18-2025 10:46 AM
    • Replies: 4
    • Views: 922
    Roulesst
    12-21-2025, 03:59 PM Go to last post

  14. Cant open launcher from setup exe

    Hello, Everytime I try to run the setup .exe, I only get as far as choosing the language before it completely shuts down with this pop up: An...

    Started by AnomieNet‎, 12-06-2025 02:49 PM
    • Replies: 2
    • Views: 820
    DarkArvan
    12-13-2025, 11:52 PM Go to last post

  15. Tried to reinstall FFXIV to SSD

    Every time i try to update i get these 3 errors (11006 20641 20643) I've tried everything the moderators have posted about this to try and resolve...

    Started by Taintid‎, 12-07-2025 03:21 AM
    • Replies: 1
    • Views: 304
    Honisixacodow
    12-09-2025, 05:54 AM Go to last post

  16. Crashing on entering Brayflox Longstop for MSQ

    I go to the destination for Brayflox Longstop, use NPC party, and after a second the game crashes to desktop see image.

    Started by hikikOo‎, 12-03-2025 02:36 AM
    • Replies: 1
    • Views: 300
    Xupojoonyohl
    12-05-2025, 02:30 AM Go to last post

  17. Constant 90001 and 90002 errors on Ravana, Materia since patch 7.3

    Since 7.3 I've been getting constant 90001 or 90002 errors, about every hour or so, whilst playing on Ravana on Materia. I've scoured the forums...

    Started by InfernoCop‎, 08-21-2025 05:23 PM
    2 Pages •
    1 2
    • Replies: 16
    • Views: 2,154
    SecondtheJest
    12-02-2025, 08:46 PM Go to last post

  18. 90002 Disconnect error

    It has returned and reared its ugly head... AGAIN. What do I need to do to fix it even though FFXIV is the ONLY thing I engage in that gets these...

    Started by Dharnyle‎, 04-28-2025 04:50 AM
    6 Pages •
    1 2 3 ... 6
    • Replies: 50
    • Views: 6,381
    SicariusSeven
    11-13-2025, 12:41 PM Go to last post

  19. Vercion check failed [30605] [10009] [10020]

    On 2025/10/20 I could login and play FFXIV without errors. I play on PC. Today, 2025/10/21 at 2350 UTC I attempted to login to FFXIV in the same...

    Started by IronThistle‎, 10-22-2025 09:58 AM
    2 Pages •
    1 2
    boot error, version check failed, [10009], [10020], [30605]
    • Replies: 10
    • Views: 1,537
    JohncarterIx
    11-01-2025, 12:32 PM Go to last post

  20. FFXIV window unfocusing for a split second

    Good evening, I play games in windowed mode. When I play XIV, every couple of minutes the title bar turns white, which it does when the window is...

    Started by kyorin‎, 10-16-2025 11:49 AM
    windowed mode
    • Replies: 1
    • Views: 438
    Xupojoonyohl
    10-18-2025, 05:21 AM Go to last post
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