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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    9 Pages
    1 2 3 ... 9
    3 Deleted Post(s)
    • Replies: 89
    • Views: 23,557
    04-08-2021, 10:31 AM Go to last post
  2. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 7
    • Views: 3,401
    03-21-2021, 06:57 AM Go to last post
  3. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 9,486
    12-05-2017, 04:33 AM Go to last post
  1. DirectX11 crash related to entering raids?

    Tonight for the first time I went ahead and slid into the roulette for a normal raid, it loaded up omegascape v1 (I was able to see it from my...

    Started by FrenorWolf‎, Yesterday 05:10 PM
    directx 11 crash, no error message, raid
    • Replies: 2
    • Views: 45
    Today, 03:39 PM Go to last post
  2. DX11 Errors; Something strange is occurring?

    Recently, there's been a spate of threads regarding DX11 Fatal Error crashes regarding the game. I've also been reporting similar, but the responses...

    Started by SummerRaze‎, 04-21-2021 06:51 AM
    • Replies: 5
    • Views: 120
    Today, 03:37 PM Go to last post
  3. PC shutting down frequently while playing

    Hello, I'm having an issue where my PC suddenly shuts down and reboots while playing FFXIV. No errors are displayed. The issue started happening a...

    Started by fhtagn‎, 04-21-2021 12:18 PM
    • Replies: 4
    • Views: 91
    Today, 03:28 PM Go to last post
  4. Unable to Login, PS5

    I cannot login from the main start up page on the PlayStation 5. When I put in my credentials password, it says “Unable to login. Please try again.”...

    Started by willisbr‎, 04-19-2021 02:52 AM
    • Replies: 1
    • Views: 59
    Today, 08:22 AM Go to last post
  5. Since 5.5, touchpad from ps4 controller doesnt work(PC)

    I tried everything and It doesnt work. With DS4windows or not. It work on desktop in windows but nothing in the game. Any ideas? thank you.

    Started by Oncedt‎, 04-18-2021 09:16 AM
    • Replies: 3
    • Views: 134
    Today, 08:11 AM Go to last post
  6. Thank you! [GM]Gm Laghegath

    I would like to give positive feed back to Gm Laghegath. Although the reasoning behind why I was in contact with him is confidential, the response...

    Started by MHB3000‎, Today 07:23 AM
    gm, support, thank you gms
    • Replies: 0
    • Views: 24
    Today, 07:23 AM Go to last post
  7. Xbox Series X|S controller button mapping

    I just bought a new series X|S controller for my pc. Everything else it works fine. Then I started FF14 (Non-Steam) and for some reason the X button...

    Started by Blackcat124gt‎, Yesterday 08:34 AM
    • Replies: 1
    • Views: 62
    Today, 06:41 AM Go to last post
  8. Paglth'an nonexistent in EXDR on single character

    On my main, Moltres Rider, every time I do an expert roulette, it is always Matoya's Relect and never Paglth'an. All last week, I did an expert...

    Started by MoltresRider‎, Today 12:44 AM
    • Replies: 2
    • Views: 92
    Today, 04:35 AM Go to last post
  9. packet loss and high latency from EU server

    Pinging and tracert 195.82.50.57 (which should be the server IP) gives packet loss and high latency aroun 100 ms. Even friends of mine who pings...

    Started by TheRong‎, 04-12-2021 09:46 PM
    • Replies: 5
    • Views: 207
    Yesterday, 10:20 PM Go to last post
  10. high latency at certain hours on Chaos data center

    Hi, since last week i been having terrible latency around 20:00pm to 02:00am GMT +2 here on Chaos datacenter server ragnarok, im playing on pc, wired...

    Started by shao32‎, 04-15-2021 03:57 AM
    • Replies: 7
    • Views: 233
    Yesterday, 10:17 PM Go to last post
  11. Display Subcommands Keybind not working properly

    Up until literally about 20 minutes ago, when I would press the NUM* button, it would automatically display the subcommand menu for the chatlog. It's...

    Started by glitteringcosmos‎, 04-20-2021 08:40 PM
    display subcommands, issues. support, keybindings
    • Replies: 1
    • Views: 59
    Yesterday, 09:08 PM Go to last post
  12. PS5 Trophy not unlocking.

    Hi, Recently I started a NG+ run on FFXIV once ARR was added to the list. I recently switch from PC to PS5 and continued my NG+ progress. I have...

    Started by Jasix‎, Yesterday 01:30 AM
    • Replies: 1
    • Views: 81
    Yesterday, 08:22 PM Go to last post
  13. Native Support for M1 processor and Metal in Mac

    Any word on when/if there will be native support for Apple’s M1 processor and Metal API? Is there a Kickstarter or GoFundMe option to support this?...

    Started by DocThigpen‎, 04-09-2021 05:08 AM
    • Replies: 6
    • Views: 186
    Yesterday, 03:30 PM Go to last post
  14. Can't Annul Marriage, Ring Missing after Server Crash

    So this took place years ago back when I was suffering DX11 crashes out the wazoo. I had just moved from Brynhildr to Balmung and my marriage partner...

    Started by Talasia‎, Yesterday 07:32 AM
    • Replies: 2
    • Views: 100
    Yesterday, 08:38 AM Go to last post
  15. Horrible server desync

    Lately my game desyncs from the server all the time. With desyncing from the server i mean this: I can move on my Game, however all other...

    Started by MxKeks‎, Yesterday 05:39 AM
    desyc;, disconnect
    • Replies: 2
    • Views: 88
    Yesterday, 06:47 AM Go to last post
  16. Horrible server desync

    Edit: accidentaly posted twice. This: https://forum.square-enix.com/ffxiv/threads/435542-Horrible-server-desync is the finished version of my...

    Started by MxKeks‎, Yesterday 05:38 AM
    desyc;, disconnect
    • Replies: 0
    • Views: 37
    Yesterday, 05:38 AM Go to last post
  17. DC During Castrum Lacus Litore end cutscene

    Hi.. I just spent all day trying to beat Castrum in Bozjan southern front. I went through it 3 times as a Summoner and on the final time we...

    Started by LilyTea‎, Yesterday 02:17 AM
    bozjan southern front, disconnect, quest
    • Replies: 0
    • Views: 52
    Yesterday, 02:17 AM Go to last post
  18. Unbearable server lag since yesterday

    Hello, I am on Lamia server. Since yesterday evening there has been a consistent unbearable delay in game. It makes the game completely...

    Started by MegaMage‎, 04-07-2021 11:47 AM
    19 Pages
    1 2 3 ... 19
    2 Deleted Post(s)
    • Replies: 182
    • Views: 16,628
    Yesterday, 12:46 AM Go to last post
  19. FFXIV keeps automatically logging me out with a "log out timer"

    This is the third time that the game automatically logged me out when I was AFK. The first two times, I did not know why it returned me to the...

    Started by MoltresRider‎, 04-21-2021 08:11 PM
    • Replies: 3
    • Views: 147
    Yesterday, 12:19 AM Go to last post
  20. Constant dx11 error crashes

    Hello, I've been playing the game for 8 months now. Last week I got a new computer and I've been getting a varied assortment of dx11 errors nonstop....

    Started by lezard21‎, 02-08-2021 02:29 PM
    10 Pages
    1 2 3 ... 10
    1 Deleted Post(s)
    • Replies: 92
    • Views: 7,649
    04-21-2021, 10:43 AM Go to last post

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