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Forum Top: Technical Support

  1. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    8 Pages
    1 2 3 ... 8
    3 Deleted Post(s)
    • Replies: 79
    • Views: 15,624
    02-18-2020, 02:02 PM Go to last post
  2. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 7,565
    12-05-2017, 04:33 AM Go to last post
  1. Continuous 9002, 2002, 9006 error code.

    I just bought this game and have only played for about 3 days. In those 3 days I have not been able to play the game for longer than 30mins. I am...

    Started by Gatagonia‎, Today 05:47 AM
    2002 login failures, 9002 error, 9006 error
    • Replies: 0
    • Views: 5
    Today, 05:47 AM Go to last post
  2. Game Data Reset (15GB lost whilst switching internets during update)

    Any chance the 15GB is hidden somewhere, able to be restored? Thanks!

    Started by crabula‎, Today 12:31 AM
    • Replies: 0
    • Views: 67
    Today, 12:31 AM Go to last post
  3. Opening Cinematic doesn't load

    When I play start after log in, I just see a loading black screen. I can't even click on any Movie because the game goes at loading screen forever.

    Started by VictoriaCroy‎, 04-04-2020 05:20 AM
    • Replies: 2
    • Views: 155
    Yesterday, 03:23 PM Go to last post
  4. Script Error during Launcher

    When launching FF14 I get the following script error Line: 0 Char: 0 Error: Script Error Code: 0

    Started by GenDiamond‎, 04-02-2020 04:10 PM
    • Replies: 6
    • Views: 112
    Yesterday, 12:41 PM Go to last post
  5. Infinite loading Screens

    Hello, This is about Infinite loading Screens with New and Older Characters Ive installed FFXIV and tried both DirectX 9 and 11. I have this...

    Started by Exeew‎, 04-04-2020 11:15 PM
    • Replies: 0
    • Views: 56
    04-04-2020, 11:15 PM Go to last post
  6. Lagging when I have the Direct X option on

    Hello, I have been experiencing pretty bag lag/ lag input in my PC version. I tried to tone down my settings and it did not work. I turned off Direct...

    Started by Shoshuko‎, 04-03-2020 06:18 AM
    direct x, input lag
    • Replies: 6
    • Views: 155
    04-04-2020, 01:11 PM Go to last post
  7. Suffering lag while in dungeons or any multiplayer content

    I have DSL with extremely bad upload. Is there an option to change the packet size or frequency at which packets are delivered to the server or is...

    Started by KingDanteu‎, 04-04-2020 11:30 AM
    • Replies: 0
    • Views: 181
    04-04-2020, 11:30 AM Go to last post
  8. Black flashing screen

    So lm having a weird issue on my laptop, its only happened while playing FFXIV and on discord, of the times it happened so far the common thread...

    Started by Stoner‎, 04-02-2020 02:44 PM
    • Replies: 6
    • Views: 137
    04-04-2020, 10:44 AM Go to last post
  9. Unexpected Error Has Occurred. Exiting Final Fantasy XIV.(6d)

    https://pastebin.com/EMRrQtD4 Been having this error every time I press the play button

    Started by Nashens‎, 03-03-2020 02:41 PM
    .(6d), error, technical support
    • Replies: 7
    • Views: 747
    04-04-2020, 09:04 AM Go to last post
  10. Graphics and Network Issues on MacOS Version on MacBook Pro 16'' 2019

    Hardware-Übersicht: Modellname: MacBook Pro Modell-Identifizierung: MacBookPro16,1 Prozessortyp: 8-Core Intel Core i9 ...

    Started by Melzas_Maldoran‎, 03-30-2020 10:28 PM
    catalina, freeze, macbook pro, macos client, network
    • Replies: 4
    • Views: 214
    04-04-2020, 04:49 AM Go to last post
  11. PC crashes at random with no errors

    Hello! This issue has been bugging me ever since I've returned 2 weeks ago, after a 1~2 year hiatus. I've tried a number of troubleshooting myself to...

    Started by lili_kilia‎, 03-05-2020 03:10 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 710
    04-03-2020, 02:52 PM Go to last post
  12. Game not launching ? FFXIV Launcher black screen (Mac)

    Hello guys, I play on PS4, recently got a new 2019 MacBook Pro 8 GM Ram, more than 100 G of free disk space, Intel Iris Plus Graphics 645 1536 MB...

    Started by FFigueroa‎, 04-03-2020 06:31 AM
    • Replies: 1
    • Views: 316
    04-03-2020, 06:35 AM Go to last post
  13. 2 monitors

    Hi, Yesterday I bought a new pc and it have integrated graphic card. And when I switch to it and reboot and launch game, it shows up on my small...

    Started by Kukulumi‎, 04-02-2020 11:04 PM
    • Replies: 2
    • Views: 130
    04-03-2020, 03:16 AM Go to last post
  14. Purchased pc copy, constant 90002, 2002, 90006 and occasional 10105

    As the title says, getting these errors constantly, sometimes logging into the game for about 3 seconds, sometimes not even getting there Weird...

    Started by Recon1o6‎, 03-26-2020 06:14 AM
    • Replies: 8
    • Views: 337
    04-02-2020, 09:40 PM Go to last post
  15. Japanese Error Message

    I have been playing for less than a year. I was playing the third Eden's Gate and the game crashed. I tried to log in the next day and I got the...

    Started by AcidumAequitas‎, 04-01-2020 10:29 PM
    japaneseerror
    • Replies: 3
    • Views: 139
    04-02-2020, 08:52 AM Go to last post
  16. Continuous 90002 & 90006 errors on PS4

    Good afternoon, Since yesterday I have been getting a continuous stream of 90006 & 90002 disconnects. Usually these occur about once every 2...

    Started by The_Gipper‎, 04-01-2020 03:30 AM
    • Replies: 4
    • Views: 218
    04-02-2020, 04:49 AM Go to last post
  17. PC rebooting when launching FFXIV since patch 5.21

    Since performing the update for FFXIV’s patch 5.21 my PC has crashed every time I have tried to initiate the game. I have updated all drivers and...

    Started by Hayze‎, 03-14-2020 07:57 AM
    full pc crash, graphics, patch 5.21, unplayable
    • Replies: 7
    • Views: 356
    04-01-2020, 06:24 AM Go to last post
  18. Mac OS Launcher Memory Leak ! Need Help !

    Hello guys, I play on PS4, recently got a new 2019 MacBook Pro 8 GM Ram, more than 100 G of free disk space, Intel Iris Plus Graphics 645 1536 MB...

    Started by FFigueroa‎, 03-31-2020 09:57 AM
    • Replies: 1
    • Views: 121
    04-01-2020, 03:15 AM Go to last post
  19. Accidentally deleted files

    Hey everybody while I was trying to clear up space on my computer, I ended up accidentally deleting a bunch of files needed for the game apparently,...

    Started by snoopert‎, 03-31-2020 12:49 AM
    • Replies: 1
    • Views: 165
    03-31-2020, 07:29 AM Go to last post
  20. Quest: Two hearts beat as one – game crashes when trading item to Jeweled Peak

    Thread Title: Quest: Two hearts beat as one – game crashes when trading item to Jeweled Peak ISP: Fido Type of Internet Connection: CATV ...

    Started by LexyLebowski‎, 03-30-2020 09:53 PM
    • Replies: 1
    • Views: 127
    03-31-2020, 07:02 AM Go to last post

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