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Forum Top: Support Center Ticket Created

  1. Sticky Thread Sticky: Welcome to the "Support Center Ticket Created" Forum!

    This subforum serves as means to indicate the status of a technical issue that requires private communication. When a ticket is created for further...

    Started by Luxpheras‎, 12-05-2017 04:34 AM
    • Replies: 0
    • Views: 5,192
    12-05-2017, 04:34 AM Go to last post
  1. Issues Opening the Launcher (Mac)

    Hello. I have tried multiple times of re-installing the game and updating my computer to try and get this to work, but nothing seems to work. These...

    Started by ScruffyGoatDrago‎, 04-01-2020 09:57 AM
    • Replies: 5
    • Views: 188
    04-03-2020, 03:56 AM Go to last post
  2. Cancelling additional Retainers

    I have paid for additional retainers for a few months and would like to cancel these additional retainers from my subscription. However, I can't...

    Started by WindyGamer‎, 03-08-2020 03:54 AM
    cancelling, confusing, retainers
    • Replies: 6
    • Views: 394
    03-10-2020, 01:14 AM Go to last post
  3. Need Help contacting support

    Long story short I must have put the wrong birthday into my account when making it, I'm trying to change it to the correct one for security purposes...

    Started by Red_Marine‎, 02-17-2020 12:14 PM
    • Replies: 2
    • Views: 301
    02-19-2020, 03:56 AM Go to last post
  4. Rubberbanding on Chaos/ Louisoix

    Hello everyone, I started playing this game 3 days ago and I noticed a larger ammount of random rubberbanding. I wonder if someone else is...

    Started by EmptyWaves‎, 12-25-2019 07:16 AM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 13
    • Views: 1,457
    12-31-2019, 03:43 AM Go to last post
  5. Cannot add crysta to my account

    I'm not entirely certain that this is the place to post this, so please feel free to let me know if I should move it or delete it. In order to...

    Started by An0nn‎, 11-27-2019 05:50 PM
    • Replies: 9
    • Views: 989
    11-28-2019, 02:25 AM Go to last post
  6. Error : FINAL FANTASY XIV has not yet been registered with this service account...

    Hi, I have recently downloaded the trial version at home and started playing it, everything was fine until I tried logging in from a internet...

    Started by Xplode‎, 09-21-2019 02:44 PM
    • Replies: 1
    • Views: 663
    09-24-2019, 01:22 AM Go to last post
  7. Steam user still can't log in

    So I am a Steam user with all of my game and expansion codes registered through Mog Station. My mog station service account that has all my game...

    Started by Mediocre_Guy‎, 09-02-2019 05:57 AM
    • Replies: 3
    • Views: 710
    09-04-2019, 01:21 AM Go to last post
  8. Cannot log-in.

    After this 5.08 patch, I'm having trouble logging in. I run the launcher, type in my password and it gives me the, "FINAL FANTASY XIV has not yet...

    Started by AxSalinas‎, 08-30-2019 03:49 AM
    • Replies: 1
    • Views: 773
    08-30-2019, 03:57 AM Go to last post
  9. Mog Station Item Problem

    I accidentally placed my purchased Mog Station items on the wrong character. How do I transfer it to my intended character instead?

    Started by Dieshl‎, 08-28-2019 01:43 AM
    mogstation
    • Replies: 1
    • Views: 498
    08-28-2019, 02:10 AM Go to last post
  10. Took my Crysta but didnt give me 30 day subcription

    Took my Crysta but didnt give me 30 day subcription. so i payed with paypal/debit card. Can i get my Crysta back?

    Started by lokiilox‎, 08-17-2019 07:09 AM
    • Replies: 2
    • Views: 519
    08-20-2019, 01:17 AM Go to last post
  11. Another thread about NTT America's 204.2.229.234 address causing issues

    So, after over a month straight of getting 90002 errors and poor routing causing my internet to completely crash, and more than 10 different fix...

    Started by rowbear31‎, 08-15-2019 05:38 AM
    • Replies: 5
    • Views: 711
    08-15-2019, 09:17 AM Go to last post
  12. Wrong character selected as recipient for Mogstation item

    Hello, I recently purchased 3 phials of Fantasia, and as I've made many purchases in the past.. my default recipient has always been Eclair Solaire...

    Started by EclairSolaire‎, 08-12-2019 12:39 PM
    oops
    • Replies: 1
    • Views: 498
    08-13-2019, 01:19 AM Go to last post
  13. Can't buy extra retainers using Crysta and can't buy retainers with any card.

    This is getting absurd. I keep getting error 601 when trying to buy extra retainers with card and I can't use Paypal. Crysta just isn't an...

    Started by Unaki‎, 08-02-2019 01:03 AM
    • Replies: 1
    • Views: 406
    08-02-2019, 01:16 AM Go to last post
  14. Can't create Hrothgar

    When trying to create new characters it will not let me select Hrothgar. I have to make them from the Benchmark save. When changing Data centers and...

    Started by Tuskor‎, 07-15-2019 08:52 AM
    • Replies: 1
    • Views: 1,017
    07-16-2019, 03:59 AM Go to last post
  15. Payment cannot be made using this Steam account.

    Hey guys, i keep getting this error when trying to subscribe using my steam wallet... I obvisouly own the Steam Version of the game, alongside with...

    Started by Zaphre‎, 06-27-2019 05:45 AM
    • Replies: 1
    • Views: 661
    06-27-2019, 05:58 AM Go to last post
  16. Steam Heavensward Promotion

    Haven't gotten a code for Heavensward from this promotion: https://steamcommunity.com/linkfilter/?url=https://support.na.square-enix.com/ Tried...

    Started by DourArouchs‎, 06-18-2019 09:39 AM
    • Replies: 1
    • Views: 552
    06-19-2019, 04:36 AM Go to last post
  17. Grrrrrr, customer support is killing me!

    Over an hour waiting on phone for what? Only to be disconnected for waiting on phone forever! All I am wanting is to change my date of birth so I can...

    Started by Kai_Lee‎, 06-18-2019 08:32 AM
    • Replies: 1
    • Views: 1,774
    06-18-2019, 08:51 AM Go to last post
  18. Cannot log in

    I am receiving a message on the PlayStation 4 that says you could not log in because the service account in question is not registered. If you would...

    Started by Lordfurious‎, 06-05-2019 04:01 PM
    • Replies: 1
    • Views: 956
    06-06-2019, 06:24 AM Go to last post
  19. PS4: Product Registration won't go away

    So. My TL; DR is I accidentally purchased stormblood ce when I wanted to preorder shadowbringers ce through the ps store. Contacted sony's customer...

    Started by HellbentHeretic‎, 06-02-2019 11:49 AM
    • Replies: 1
    • Views: 609
    06-05-2019, 07:02 AM Go to last post
  20. I was playing Trial on PC, got gifted a code from steam.. Now I'm steam locked???

    Is there a way to fix this?? I've had nothing but problems using steam in the past. I was playing the demo - got gifted a code for the expansion. I...

    Started by Przyjaciel‎, 05-30-2019 04:22 AM
    account type, license, steam
    • Replies: 1
    • Views: 703
    05-30-2019, 06:13 AM Go to last post

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