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Forum Top: Support Center Ticket Created

  1. Sticky Thread Sticky: Welcome to the "Support Center Ticket Created" Forum!

    This subforum serves as means to indicate the status of a technical issue that requires private communication. When a ticket is created for further...

    Started by Luxpheras‎, 12-05-2017 04:34 AM
    • Replies: 0
    • Views: 8,371
    12-05-2017, 04:34 AM Go to last post
  1. cant add gametime

    hello im a new player started like 2 months ago, im trying to add gametime since my gametime will expire in 3 days, im using steam and im receiving...

    Started by shiny_days‎, 05-17-2023 10:56 PM
    • Replies: 4
    • Views: 362
    05-18-2023, 09:21 AM Go to last post
  2. Amazon Pay issue, fear of getting my service account terminated

    I received an email today from Amazon Pay who has decided to for some reason cancel my payment to SE for Crysta despite me having money (and am...

    Started by lunartears‎, 01-25-2023 11:41 AM
    • Replies: 3
    • Views: 950
    01-27-2023, 11:37 AM Go to last post
  3. Sub Autocancelled after Nine Years

    I've been subscribed since September 2013 which was when the game launched on PS3. According to Mog Station I've been subbed for 3270 days. My sub...

    Started by DiaDeem‎, 12-03-2022 09:04 AM
    • Replies: 2
    • Views: 852
    12-03-2022, 12:08 PM Go to last post
  4. One Time Password (Authy) Invalid

    I have OTP on my account and I use the Authy app on iPhone. For the past few days, the game launcher is telling me "invalid password" each time I try...

    Started by patch4747‎, 11-11-2022 10:52 PM
    launcher, one time password
    • Replies: 3
    • Views: 665
    11-18-2022, 05:21 AM Go to last post
  5. Unable to select current home world in world transfer

    I am trying to transfer a character from Zodiark to Maduin, but when I select current home world in the dropdown menu, Zodiark is not an option. I...

    Started by Drewtwo‎, 11-05-2022 01:16 AM
    • Replies: 1
    • Views: 693
    11-05-2022, 03:49 AM Go to last post
  6. FFXIV application completely vanished from PS5

    Hello, When I boot up my PS5, the FFXIV application is totally absent. It isn't in any of my game folders, nor does it appear in the playstation...

    Started by Koalafuriosa‎, 10-06-2022 05:53 PM
    • Replies: 1
    • Views: 588
    10-08-2022, 02:52 AM Go to last post
  7. Encyclopedia Eorzea (2016) minion

    Hello! So, a bit over a week ago I bought Encyclopedia Eorzea and at the back there is a card for a loporrit minion. I went to the mogstation and...

    Started by Labrys619‎, 09-13-2022 01:42 AM
    encyclopedia eorzea, minion
    • Replies: 3
    • Views: 860
    09-13-2022, 10:36 AM Go to last post
  8. May have been hacked

    Hello I think that my account may be compromised, I went to a fake square enix forum and logged in. Is there anything I can do?

    Started by AegiaSnaisa22‎, 07-21-2022 04:02 AM
    help fast, urgent
    • Replies: 2
    • Views: 1,165
    07-23-2022, 03:38 AM Go to last post
  9. Home World transfer issue

    The home world transfer is available again and I am trying to transfer my character but I keep getting an error message saying that I may have a...

    Started by Shorty90‎, 07-20-2022 07:30 AM
    • Replies: 1
    • Views: 720
    07-21-2022, 01:47 AM Go to last post
  10. Account Compromised

    So I foolishly copied a forum link out of boredom and have lost access to my account. My character has finally logged out. Some friends followed my...

    Started by Tokyx‎, 05-30-2022 11:40 AM
    compromised account, hacked account, help me, support center, support ticket created
    • Replies: 2
    • Views: 1,211
    06-01-2022, 10:51 AM Go to last post
  11. Hello. I am having trouble logging in

    I logged in with my character on the Japanese server Unicorn, and logged out to run a couple of errands. When I came back to re-enter the game, I...

    Started by Sharasheeva‎, 05-02-2022 02:31 PM
    • Replies: 1
    • Views: 905
    05-03-2022, 10:35 AM Go to last post
  12. The Square Enix Account Management System is currently processing upcoming service fe

    I keep getting this error ONLY when I try to buy through Steam. I've been waiting for hours and it still keeps happening. How do I get rid of this? ...

    Started by Ynbullea‎, 05-02-2022 11:17 PM
    • Replies: 1
    • Views: 776
    05-03-2022, 10:26 AM Go to last post
  13. Can't log in the launcher;

    I own the base game, HW, SB and ShB since 2020, my sub was renewed last week, and still when i try to log in the game launcher the window that says i...

    Started by Corvhsz‎, 02-17-2022 01:18 AM
    launcher problem, license, log in, subscription errors
    • Replies: 1
    • Views: 1,438
    02-17-2022, 04:27 AM Go to last post
  14. 15 Hours Later, Optional Items not Received

    Hello! Recently I accidentally bought 2 Optional items for the wrong character: The Female Valentione Outfit and Ruby Carbuncle Slippers. I...

    Started by kapie_sus‎, 02-07-2022 01:35 PM
    • Replies: 3
    • Views: 1,042
    02-08-2022, 11:31 AM Go to last post
  15. Paid but no crysta in account

    I renew my sub today but after i clicked pay, mogstation said my payment error and no crysta added. But bank tell me payment is charged. Will i get...

    Started by Aelis‎, 01-21-2022 07:29 PM
    charged, payment error
    • Replies: 3
    • Views: 1,673
    01-29-2022, 04:07 AM Go to last post
  16. Game Code is invalid?

    So today was Gifted for xmas a Digital Standard Endwalker Code through Amazon, and when I attempted to redeem the Game Code I've gotten "This code is...

    Started by lionheart361‎, 12-25-2021 08:22 AM
    • Replies: 1
    • Views: 1,135
    01-04-2022, 05:33 AM Go to last post
  17. mogstation card issue

    I am getting the i2501 error code when trying to pay for my items.

    Started by Kataclysmic‎, 12-29-2021 09:26 AM
    • Replies: 1
    • Views: 774
    12-30-2021, 12:22 PM Go to last post
  18. Level 89 Event - Light Sensitivity

    I am not sure where to bring this up, I did open a ticket for it too in the general sense. However, the level 89 trial almost put me in the...

    Started by Pathia‎, 12-15-2021 01:06 AM
    • Replies: 3
    • Views: 1,175
    12-15-2021, 01:13 PM Go to last post
  19. Idk where to post this so i hope someone can help me

    I preordered Endwalker back in spring/summer when it became available so because my account received all the items and such i assumed it charged my...

    Started by MarcoPolo‎, 12-14-2021 03:03 AM
    account, cant buy endwalker, endwalker, ff14, store
    • Replies: 2
    • Views: 1,445
    12-14-2021, 01:00 PM Go to last post
  20. Grubhub/Pizza emote issue [unsure proper place to ask for help]

    So I ordered off of grubhub, and when I went to put in the code I got "This promo code can't be redeemed again." Which I have not used it yet on...

    Started by DeviousDark‎, 12-14-2021 08:10 AM
    grubhub, pizza, pizza emote
    • Replies: 1
    • Views: 953
    12-14-2021, 12:36 PM Go to last post

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