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Forum Top: Important Notices

  1. Sticky Thread Sticky: Prohibition on the Unauthorized Resale of FINAL FANTASY XIV Registration Codes

    As you may already know, SQUARE ENIX prohibits any unauthorized resale, distribution, or transfer of FINAL FANTASY XIV registration codes. ...

    Started by Enkrateia‎, 03-25-2016 02:08 AM
    • Replies: 0
    • Views: 10,338
    03-25-2016, 02:08 AM Go to last post
  2. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XIV, The Lodestone and other vital game and account-related...

    Started by Gildrein‎, 08-21-2013 02:57 PM
    • Replies: 0
    • Views: 19,763
    08-21-2013, 02:57 PM Go to last post
  1. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the mountain fires that occurred around...

    Started by NOC_NA‎, 01-10-2025 01:38 PM
    • Replies: 0
    • Views: 1,242
    01-10-2025, 01:38 PM Go to last post
  2. [EU] SQUARE ENIX Support Centre Holiday Hours

    During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 23rd and 24th December:...

    Started by NOC_EU‎, 12-18-2024 03:43 AM
    • Replies: 0
    • Views: 306
    12-18-2024, 03:43 AM Go to last post
  3. [EU] Currency Change – Isle of Man

    We plan to implement a currency change for Square Enix Accounts registered to the Isle of Man by the end of January 2025 which will affect your...

    Started by NOC_EU‎, 11-27-2024 11:04 PM
    • Replies: 0
    • Views: 356
    11-27-2024, 11:04 PM Go to last post
  4. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those in Spain who were affected late last month by the flooding...

    Started by NOC_NA‎, 11-07-2024 05:47 PM
    • Replies: 0
    • Views: 596
    11-07-2024, 05:47 PM Go to last post
  5. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those who were affected late last month by Hurricane Helene in...

    Started by NOC_NA‎, 10-02-2024 05:22 PM
    • Replies: 0
    • Views: 612
    10-02-2024, 05:22 PM Go to last post
  6. [EU] Notice about Software Tokens and Other Authentication Apps (Sep. 18)

    If you are using a Software Token or another authentication app, please be sure to keep your Emergency Removal Password in a safe place. This...

    Started by NOC_EU‎, 09-18-2024 01:06 PM
    • Replies: 0
    • Views: 399
    09-18-2024, 01:06 PM Go to last post
  7. [NA] Important Notice about Software Tokens and Software Authenticators (Sep. 17)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-18-2024 01:05 PM
    • Replies: 0
    • Views: 392
    09-18-2024, 01:05 PM Go to last post
  8. [EU] Square Enix Support Centre - Summer Bank Holiday closure 2024

    Due to the Summer Bank Holiday, the European Square Enix Support Centre will be closed on Monday, August 26. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-23-2024 10:13 PM
    • Replies: 0
    • Views: 321
    08-23-2024, 10:13 PM Go to last post
  9. [NA] An Issue with Visa Debit Card Transactions (May 1)

    Following the implementation of the new payment processor on April 23, 2024 we have been receiving reports from users that Visa Debit card...

    Started by NOC_NA‎, 05-02-2024 09:47 AM
    • Replies: 3
    • Views: 2,301
    07-24-2024, 06:57 AM Go to last post
  10. [EU] Payment Processor Update (May 30)

    Following up on the feedback from our customers, we are pleased to announce that we will be implementing adjustments to our payment options which...

    Started by NOC_EU‎, 05-31-2024 12:03 AM
    • Replies: 2
    • Views: 625
    07-23-2024, 09:15 PM Go to last post
  11. [NA] Be Wary of Phishing Attempts via In-game Messages

    As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites imitating the...

    Started by NOC_NA‎, 06-06-2024 04:11 PM
    • Replies: 0
    • Views: 733
    06-06-2024, 04:11 PM Go to last post
  12. [EU] Be Wary of Phishing Attempts via In-game Messages

    As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites imitating the...

    Started by NOC_EU‎, 06-06-2024 04:11 PM
    • Replies: 0
    • Views: 383
    06-06-2024, 04:11 PM Go to last post
  13. [NA] Upcoming Changes to FINAL FANTASY XIV Payments

    Thank you for your continued support of FINAL FANTASY XIV. We have an announcement regarding upcoming changes related to game subscriptions, as...

    Started by NOC_NA‎, 05-24-2024 04:29 PM
    • Replies: 0
    • Views: 931
    05-24-2024, 04:29 PM Go to last post
  14. [EU] Square Enix Support Centre – May 2024 Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 05-01-2024 06:59 PM
    • Replies: 0
    • Views: 542
    05-01-2024, 06:59 PM Go to last post
  15. [EU] Square Enix Europe Support Centre Limited Services (Apr 5)

    We regret to announce that due to ongoing high ticket volumes, the EU Support Centre is temporarily making the live chat service unavailable. ...

    Started by NOC_EU‎, 04-05-2024 03:46 AM
    • Replies: 1
    • Views: 799
    04-30-2024, 12:34 AM Go to last post
  16. Important Update About Purchases and Subscriptions (Apr. 5)

    The change to the payment processor used for purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store and Square Enix Account...

    Started by NOC_NA‎, 04-06-2024 05:46 AM
    • Replies: 0
    • Views: 1,459
    04-06-2024, 05:46 AM Go to last post
  17. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the massive earthquake that occurred in...

    Started by NOC_NA‎, 01-04-2024 08:55 PM
    • Replies: 0
    • Views: 2,734
    01-04-2024, 08:55 PM Go to last post
  18. Important Notice about Software Tokens and Software Authenticators (Sep. 18, 19)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-19-2023 12:41 PM
    • Replies: 0
    • Views: 1,378
    09-19-2023, 12:41 PM Go to last post
  19. FINAL FANTASY XIV Support Limited Services (Sep. 9)

    At the following time, the FINAL FANTASY XIV for the North American region may be unable to provide customer support due to maintenance. Any services...

    Started by NOC_NA‎, 08-30-2023 07:13 AM
    • Replies: 0
    • Views: 802
    08-30-2023, 07:13 AM Go to last post
  20. [EU] Square Enix Support Centre - August Bank Holiday closure 2023

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-25-2023 04:44 AM
    • Replies: 0
    • Views: 666
    08-25-2023, 04:44 AM Go to last post

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