Forum Top: Important Notices

This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

We have been monitoring the situation surrounding COVID-19 carefully, increasing our safety procedures and protocols, and reducing our operations to...

Due to the continuing challenges presented by the global COVID-19 pandemic, we have taken measures to ensure the health and safety of our teams...

If you are encountering issues accessing your SQUARE ENIX Account or need to change your registered information (email address, name, etc.), please...

Taking into account the world-wide spread of the COVID-19 (also known as “novel coronavirus”) and the economical effects of various cities going into...

Due to the extraordinary circumstances and fast evolving global situation the world is facing with the COVID-19 pandemic, we want to update you on...

Square Enix support for the Windows® 7 of FINAL FANTASY XIV will end on January 14, 2020. Microsoft will no longer provide security updates or...

This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the devastation caused by Typhoon Faxai...

As part of our fraud prevention measures, we plan to implement a restricted login check process for Steam service account users. FINAL FANTASY...

The Android version of the SQUARE ENIX Software Token has been updated to version 1.6.3, which is compatible with the upcoming release of the Android...

Starting July 2, 2019, the Square Enix Security Token will no longer be sold on the Square Enix Account Management System. Instead, the security...

As mentioned on Apr. 19, 2019, support for the Mac 32-bit version of FINAL FANTASY XIV will end with the start of service for the FINAL FANTASY XIV:...

In the past few weeks we have seen a surge of imitation, or “look alike,” accounts pretending to be the official FINAL FANTASY XIV account on Twitch....

Square Enix support for the Mac 32-bit version of FINAL FANTASY XIV will end with the start of early access for FINAL FANTASY XIV: Shadowbringers,...

We have recently found an increasing number of fraudulent purchases of optional item gift codes on the Mog Station. Upon investigation, we have...

Square Enix support for the Windows® 32-bit OS and DirectX 9 versions of FINAL FANTASY XIV will end as of the release of the latest FFXIV expansion...

From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the devastation caused by Hurricane...

If you are using a Software Token, please be sure that you keep your Emergency Removal Password in a safe place. If you do not remove your software...

This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...