Forum Top: Important Notices

From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the mountain fires that occurred around...

During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 23rd and 24th December:...

We plan to implement a currency change for Square Enix Accounts registered to the Isle of Man by the end of January 2025 which will affect your...

From all of us on the FFXIV development and management team, our hearts go out to those in Spain who were affected late last month by the flooding...

From all of us on the FFXIV development and management team, our hearts go out to those who were affected late last month by Hurricane Helene in...

If you are using a Software Token or another authentication app, please be sure to keep your Emergency Removal Password in a safe place. This...

This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

Due to the Summer Bank Holiday, the European Square Enix Support Centre will be closed on Monday, August 26. GM support for FINAL FANTASY XI and...

Following the implementation of the new payment processor on April 23, 2024 we have been receiving reports from users that Visa Debit card...

Following up on the feedback from our customers, we are pleased to announce that we will be implementing adjustments to our payment options which...

As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites imitating the...

As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites imitating the...

Thank you for your continued support of FINAL FANTASY XIV. We have an announcement regarding upcoming changes related to game subscriptions, as...

Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

We regret to announce that due to ongoing high ticket volumes, the EU Support Centre is temporarily making the live chat service unavailable. ...

The change to the payment processor used for purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store and Square Enix Account...

From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the massive earthquake that occurred in...

This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

At the following time, the FINAL FANTASY XIV for the North American region may be unable to provide customer support due to maintenance. Any services...

Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...