#FFXIVHEALERSTRIKE

[Kes13a]

A shame about lack of an exit survey but they can still get some info "indirectly". I will be naive and believe that a big company as SE has analysts and statisticians working on and analyzing trends and subs. if say SE introduced X in patch Y.1 and they suddenly see a drop in participation or drop in subs in general. They can make some conclusions. Obviously its not as effective as plain out having survey data which plainly tells you whats wrong but it can help pinpoint or at least give a general idea.
Even this strike movement. Its success won't be dictated by "how loud people will scream on forums" but what will the analysts report back to the board regarding healer role "popularity" and "queue lengths".

I am sure the "analysts" had oh so much data to support a change to viper less than a week after early access began. that leads me to doubt that the big company that SE is has data crunchers worth what they are being paid. if the data was THAT glaring that it popped up before anyone had really played and learned the job, why wasnt it caught in play testing then?

[Revash]

I am sure the "analysts" had oh so much data to support a change to viper less than a week after early access began. that leads me to doubt that the big company that SE is has data crunchers worth what they are being paid. if the data was THAT glaring that it popped up before anyone had really played and learned the job, why wasnt it caught in play testing then?

I am not SE lawyer/PR or will claim that they are perfect. I can just base my experience on my own student years where I worked as an assistant in compiling reports for a local company. We actually managed to catch something worthwhile..or so we thought. So we handed in our report to the higher ups. Few months later, I found out that it was buried under "its not on our priority list atm". I think SE analysts are in a similar boat. Compiling a report is one thing but only the higher ups are the ones which can make decisions based on it.