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  1. #1
    Player
    Kes13a's Avatar
    Join Date
    May 2020
    Location
    Gridania
    Posts
    2,850
    Character
    Etherea Stormaire
    World
    Zalera
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Revash View Post
    Regarding what they care or dont. My point being, few people will actively seek out venues to express their opinions. Hence the name silent majority. They will simply continue to play the game till they stop due to not having fun anymore or for whatever other reason and just unsub. Maybe at best fill out some unsub survey form and etc.
    So does the silent majority fully support the strikers ideology? Are against it? Indiferent? Or fractured into many factions as well? I dont know and I think nobody does(if somebody wants to claim otherwise, please provide the survey data as well).
    Hence SE has to be careful with them. If they make something which a fraction of them doesn't like. They wont voice their dissatisfaction..they will simply...quit.
    unfortunately.. SE doesnt have an exit survey, so if you decide to stop playing the game.... they either dont care, or dont want to know why you left. in fact the only survey I have seen from SE was in regards to Forspoken. in regards to FFXIV its like they dont even care enough to give a damn and just do whatever they want. for me, depending on what they offer in 8.0, I may approach the same level in caring about them and their game. after all, they arent the only show in town
    (8)
    #FFXIVHEALERSTRIKE

  2. #2
    Player
    Revash's Avatar
    Join Date
    Dec 2021
    Posts
    26
    Character
    Lynlia Crux
    World
    Louisoix
    Main Class
    Red Mage Lv 100
    Quote Originally Posted by Kes13a View Post
    unfortunately.. SE doesnt have an exit survey, so if you decide to stop playing the game.... they either dont care, or dont want to know why you left. in fact the only survey I have seen from SE was in regards to Forspoken. in regards to FFXIV its like they dont even care enough to give a damn and just do whatever they want. for me, depending on what they offer in 8.0, I may approach the same level in caring about them and their game. after all, they arent the only show in town
    A shame about lack of an exit survey but they can still get some info "indirectly". I will be naive and believe that a big company as SE has analysts and statisticians working on and analyzing trends and subs. if say SE introduced X in patch Y.1 and they suddenly see a drop in participation or drop in subs in general. They can make some conclusions. Obviously its not as effective as plain out having survey data which plainly tells you whats wrong but it can help pinpoint or at least give a general idea.
    Even this strike movement. Its success won't be dictated by "how loud people will scream on forums" but what will the analysts report back to the board regarding healer role "popularity" and "queue lengths".
    (0)

  3. #3
    Player
    Kes13a's Avatar
    Join Date
    May 2020
    Location
    Gridania
    Posts
    2,850
    Character
    Etherea Stormaire
    World
    Zalera
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Revash View Post
    A shame about lack of an exit survey but they can still get some info "indirectly". I will be naive and believe that a big company as SE has analysts and statisticians working on and analyzing trends and subs. if say SE introduced X in patch Y.1 and they suddenly see a drop in participation or drop in subs in general. They can make some conclusions. Obviously its not as effective as plain out having survey data which plainly tells you whats wrong but it can help pinpoint or at least give a general idea.
    Even this strike movement. Its success won't be dictated by "how loud people will scream on forums" but what will the analysts report back to the board regarding healer role "popularity" and "queue lengths".
    I am sure the "analysts" had oh so much data to support a change to viper less than a week after early access began. that leads me to doubt that the big company that SE is has data crunchers worth what they are being paid. if the data was THAT glaring that it popped up before anyone had really played and learned the job, why wasnt it caught in play testing then?
    (5)
    #FFXIVHEALERSTRIKE

  4. #4
    Player
    Revash's Avatar
    Join Date
    Dec 2021
    Posts
    26
    Character
    Lynlia Crux
    World
    Louisoix
    Main Class
    Red Mage Lv 100
    Quote Originally Posted by Kes13a View Post
    I am sure the "analysts" had oh so much data to support a change to viper less than a week after early access began. that leads me to doubt that the big company that SE is has data crunchers worth what they are being paid. if the data was THAT glaring that it popped up before anyone had really played and learned the job, why wasnt it caught in play testing then?
    I am not SE lawyer/PR or will claim that they are perfect. I can just base my experience on my own student years where I worked as an assistant in compiling reports for a local company. We actually managed to catch something worthwhile..or so we thought. So we handed in our report to the higher ups. Few months later, I found out that it was buried under "its not on our priority list atm". I think SE analysts are in a similar boat. Compiling a report is one thing but only the higher ups are the ones which can make decisions based on it.
    (0)