When a rule is not enforced and goes unpunished for a long time it can easily become the norm. Using third party mods is against the ToS but because they cannot punish people for using it people use it and it is the norm in the raiding community. Rules are worthless without enforcement. It is the enforcement that grants them power.
I think it has to be with how I am explaining it since you have yet to answer the question that explains where I am coming from. Would you be okay if they did the same thing for other ToS violations like cursing, where they went back and punished players for cursing in the past? That is what you are asking them to punish players for something they have ignored for the longest time. You know how many people would be punished if they went back and enforced every ToS violation someone has made in the past? I do not know you but I am sure at the very least someone you know and enjoy playing the game with has said something that a reasonable person would find offensive. If they went with your idea of punishing players for ToS violation your friend would be punished.
I am also not defending rule breaking per-se, I just do not think it is fair to ask SE to punish players without giving them a proper a response / warning about the issue. Make an official post on the loadstone, launcher and forums stating that moving forward they will be enforcing their ToS properly. Past violations will not be held against you only ones made moving forward.


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