Quote Originally Posted by Schan View Post
Ideally, both. People who complain still care about the game, but eventually they will leave too. If SE wants to ignore the warning signs then it's on them. I really don't want them to pull a Blizzard but it seems we're heading that way.

But overall, I agree. Loyalty is not a thing that gets rewarded be it in game or in your professional life.

SE is not very... savy. Just look at the 2135674845 gacha games they've made and shut down.
Why would you be rewarded for being happy enough to continue to play the game? You're already content enough to keep playing. If anything, people who are unhappy with the game enough to unsubscribe are the ones who should be rewarded. I want to play the game but couldn't justify it because I didn't like the state of the game enough.

Then when they change the game to make me happy, I reward them in turn by resubscribing. This is a business, not a friendship.