And as has been stated 10 million times you also have no idea that changing the healers wouldn’t be of net benefit to the game. What’s the point of feedback even existing as a concept if every piece of feedback can be deflected as “think about the fact that you may actually be a minority and changing this thing may ruin it for other people”
Under your system the only way feedback would ever be “valid” is if square enix comes out directly and says “guys we are telling you to your face everyone hates healers PLEASE tell us how to fix them” which we know they will never do