An expansion they hyped up, promised, took money for. Then didn't supply knowing full well there would be thousands of players who couldn't play the thing. That is definitely something to get angry at a corporation for.

They should have been more upfront about the fact that thousands of players wouldn't be able to play a game they paid for, from day one, for an inaccurate amount of time. At least offer up a refund process. It's unreasonable to expect people to wait for a service that might get better if we pray to Jesus hard enough.