Reporting Issues Resulting from the North American Data Center Relocation

[Konchen]

Type of Issue/Feedback: Ping went from 22-25ms with or without VPN to 90-100ms with VPN and 130-140ms without. Everything feels very sluggish now. oGCD abilities take much longer to pop, and Rapidfire clips very often. Please consider reducing animation locks on oGCDs and reworking Rapidfire. Maybe next time consider a location that provides as many people as possible a good experience while playing too.
Name of your Internet Service Provider (ISP): Verizon
State/Country: Massachusetts, USA
Date/Time: Since the servers moved.
World Name: Gilgamesh, Sargatanas
Frequency: Every second of every day until there's a major rework of oGCDs and Rapidfire or the servers are moved to a more sensible location.

Pretty much exactly this here except southern New York around 90ms, the problem either lies in the netcode/distance itself or both altogether. Ive done multiple tests on /ac Macros I use to use for buff queuing(using the wait 0.5 command) and as of now they no longer function ever without dropping a skill or two. As another MCH stated earlier the problem persists more so in the open world and dungeons as opposed to housing instances fighting dummys, where the server refresh rate is allegedly higher. The first day I had about 1 second delays talking to NPCs, however since then its alleviated itself somewhat. If the servers can't be moved to a central location I would assume it looks like its time to take a look at that netcode SE.

[Kyouki]

Type of Issue/Feedback: Ping went up from 100-110 to 200-230 (PingPlotter Traceroute shows ~170, but Windows Ressourse Monitor says 200+). Actions not executing, dialog windows (retainer, MB, NPC's) take long to respond (i can almost count to 3 before something happens), zoning takes for ever.

Name of your Internet Service Provider (ISP): Vodafone Kabel Deutschland
State/Country: Germany
Date/Time: Since the server moved
World Name: Goblin
Frequency: All day long. But during EU prime time (~7-11 GMT+1) it is the worst.

Traceroute records after the move:

3,ip5886ba66.dynamic.kabel-deutschland.de,88.134.186.102
4,ip5886bb00.dynamic.kabel-deutschland.de,88.134.187.0
5,ip5886cb80.static.kabel-deutschland.de,88.134.203.128
6,ip5886ebd7.static.kabel-deutschland.de,88.134.235.215
7,ae8-100-xcr1.hac.cw.net,195.10.62.5
8,ae5-xcr1.ham.cw.net,195.2.24.181
9,ae4-xcr2.amd.cw.net,195.2.9.38
10,ae1-xcr1.att.cw.net,195.2.30.202
11,ae-27.r02.amstnl02.nl.bb.gin.ntt.net,195.2.2.58
12,ae-7.r25.amstnl02.nl.bb.gin.ntt.net,129.250.2.158
13,ae-5.r23.asbnva02.us.bb.gin.ntt.net,129.250.6.162
14,ae-10.r22.snjsca04.us.bb.gin.ntt.net,129.250.6.237
15,ae-40.r02.snjsca04.us.bb.gin.ntt.net,129.250.3.121
16,ae-2.r00.scrmca02.us.bb.gin.ntt.net,129.250.7.33
17,xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net,129.250.195.46
18,204.2.229.234,204.2.229.234 (Up to 10% Packetloss here)
19,204.2.229.87,204.2.229.87

2017-05-20 08:48:47Z,0.47,*,9.07,14.17,20.22,19.12,17.21,23.74,23.35,29.91,21.85,26.96,118.15,167.92,171.44,171.82,182.38,170.30,172.04

Routing before the move:

,ip5886ba66.dynamic.kabel-deutschland.de,88.134.186.102
4,ip5886bb00.dynamic.kabel-deutschland.de,88.134.187.0
5,ip5886cb80.static.kabel-deutschland.de,88.134.203.128
6,ip5886ca19.static.kabel-deutschland.de,88.134.202.25
7,ae8-100-xcr1.hac.cw.net,195.10.62.5
8,ae5-xcr1.ham.cw.net,195.2.24.181
9,ae4-xcr2.amd.cw.net,195.2.9.38
10,ae4-xcr1.amt.cw.net,195.2.25.222
11,be3037.rcr22.ams05.atlas.cogentco.com,130.117.15.153
12,be3088.ccr41.ams03.atlas.cogentco.com,130.117.0.41
13,be2182.ccr21.lpl01.atlas.cogentco.com,154.54.77.246
14,be3042.ccr21.ymq01.atlas.cogentco.com,154.54.44.162
15,hu0-4-0-1.ccr22.ymq02.atlas.cogentco.com,154.54.25.125
16,38.122.42.34,38.122.42.34
17,,-
18,192.34.76.2,192.34.76.2
19,199.91.189.234,199.91.189.234
20,199.91.189.26,199.91.189.26

2017-04-30 15:36:12Z,1.00,*,11.00,14.00,15.00,15.00,17.00,26.00,23.00,23.00,31.00,20.00,31.00,106.00,108.00,101.00,*,105.00,105.00,104.00

While the game might be "playable" i think it is not that "enjoyable" anymore. It is kinda annoying when the ping spike hits me.

Picture showing the 220/200 latency
http://imgur.com/a/uNswk

[Mayoyama]

Ive done multiple tests on /ac Macros I use to use for buff queuing(using the wait 0.5 command) and as of now they no longer function ever without dropping a skill or two

wait 0.5 rounds it up to wait 1....