You can make everyone happy--- if you actrually try

[Catwho]

given what I've seen in the forums I am convinced some people will never be happy

This is what I saw when I read OP.

There are people who cannot articulate what it is they want. Or if they do say exactly what it is they want, they are describing a completely different game, and I wonder why the hell they're playing XIV and not playing that other game instead.

Other games exist! If XIV doesn't make you happy, you can go play them! If you are burnt out, you can do something different! Stop playing a game that doesn't spark joy!

Your criticisms of XIV can be valid, but as long as you're still playing and throwing your money at SE, they won't change anything.