The problem with Tripling Down on Shadowbringers Job Design

[Ayche]

"Would you be 'happier' had I a 'good reason'? If my motives met with your approval, would you no longer resent the outcome?"

It is super fine to alieanate customers, video games are not hospitality service. We don't ask the performer to turn down the volume at the metal concert.
Overall this is how they see FFXIV at its best.

[Valence]

"Would you be 'happier' had I a 'good reason'? If my motives met with your approval, would you no longer resent the outcome?"

It is super fine to alieanate customers, video games are not hospitality service. We don't ask the performer to turn down the volume at the metal concert.
Overall this is how they see FFXIV at its best.

The performer also doesn't ask for feedback about the volume for the concert.

I'm a customer, not a metal groupie.

[Aravell]

"Would you be 'happier' had I a 'good reason'? If my motives met with your approval, would you no longer resent the outcome?"

It is super fine to alieanate customers, video games are not hospitality service. We don't ask the performer to turn down the volume at the metal concert.
Overall this is how they see FFXIV at its best.

I don't know in what universe alienating a portion of their customers to cater more towards another portion that's already satisfied is the best decision for a game, but ok.