It's a liveservice game with no long term content.
It's an mmo where people don't need to play together.
It's an rpg without rpg elements.
It uses a class based system but makes them all the same.
It provides some challenges but fails to deliver on rewards to incentivise anyone to do them.
XIV is just not a good game.
I honestly could go on for hours.
You can farm mounts but have nowhere to show them off.
You can farm better gear but it's only useful in the content you got it from.
You can get housing items but the housing system is terrible so most players don't even have one.
Nothing in this game matters or makes a difference.