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  1. 05-23-2023 06:07 AM #1
    Aelin_Ashryver
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    Aelin Ashriver
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    Why are so many raging at SE when it's NA garbage service providers and their infrastructure that is the problem?

    Nevertheless, hopefully SE can make ATT pull their finger out and fix their garbage.
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  2. 05-23-2023 06:12 AM #2
    lolnotacat
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    Quote Originally Posted by Aelin_Ashryver View Post
    Why are so many raging at SE when it's NA garbage service providers and their infrastructure that is the problem?

    Nevertheless, hopefully SE can make ATT pull their finger out and fix their garbage.
    Because the issue is NTT. You can see this with all the trace routes provided. NTT is the data center contracted by Square Enix.

    Another way to look at it is all of us experiencing the issue ONLY have this issue with FFXIV. This isn't an ATT issue, it's an NTT issue. And NTT isn't our customer, Squenix is. They have to get on NTT's butt about fixing it.
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  3. 05-23-2023 06:13 AM #3
    Uno_Amaretto
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    Quote Originally Posted by Aelin_Ashryver View Post
    Why are so many raging at SE
    Because communication on the issue has been basically non-existent. People are still finding this now 53-page thread who had no idea what was going on, because there hasn't been an official Lodestone post about it even though this has been going on for over a week.
    (4)
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  4. 05-23-2023 06:15 AM #4
    Illyrian94
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    Illyrian Catte
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    Quote Originally Posted by Aelin_Ashryver View Post
    Why are so many raging at SE when it's NA garbage service providers and their infrastructure that is the problem?

    Nevertheless, hopefully SE can make ATT pull their finger out and fix their garbage.
    From everything we can see the issue lies with NTT, not AT&T. NTT is SE's vendor--meaning that SE has far more sway over them than they would over AT&T. Meaning SE has far more sway over them than anyone here has over AT&T.

    I also wouldn't say people are "raging" at SE. People are (justifiably) frustrated with poor communication and an ongoing issue preventing them from using a service they pay for. Reducing the situation to just "Why people big mad at SE" is pretty inaccurate.
    (10)
    Last edited by Illyrian94; 05-23-2023 at 06:19 AM. Reason: Formatting is hard, okay?
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  5. 05-23-2023 06:15 AM #5
    ntt_routing_is_an_issue
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    Quote Originally Posted by Aelin_Ashryver View Post
    Why are so many raging at SE when it's NA garbage service providers and their infrastructure that is the problem?

    Nevertheless, hopefully SE can make ATT pull their finger out and fix their garbage.
    Because its NTT that is the issue. NTT provides transport services for XIV's servers. NTT has already admitted this, but why it only affects AT&T users is the mystery.
    (15)
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