Bad lag again with NTT's NA server network

[Jescin]

Over the last few days, my AT&T Internet was acting up, so I had a tech stop by yesterday to look into it.
Turns out, some recent severe weather blew the cover off and there were exposed wires. Suffice it to say, that was a quick fix with a new wire cover and a thorough check of the wires and nearby nodes.

It took an hour-plus of work, but the tech did their job well.

Just wanted to thank you for this, I did end up running and logging several pings to various dns servers (google, cloudflare, etc), as well as a couple FFXIV servers. I found that when I started having lag, my pings across the board were bad. I contacted AT&T and they isolated the issue to my modem, so they're sending a replacement. Thanks for the tip!

[Elizara]

It never hurts to call them now that the bad node has been kicked; I've had decent luck with that as long as I was specific and it was their system that was going wonky. Their tech support is NOT the best and with us, since we're Uverse (we get phone/internet/cable though our gateway), when they think we need a new gateway, they always send the bloody wrong gateway. We have to have a tech come with one to make sure we get the right one. (And since they tend to reset the connection with us, which potentially could get the brother that works from home and plays WoW VERY mad, I try to be careful when I call. As I kept saying, rather not call over ONE game.)

But yeah, at this point, if you're still getting lag, ping more than XIV stuff then call them. BE SPECIFIC on what's going wonky and they will likely fix it.

[ArcadiaP]

Just updating that I've personally continued to raid without a VPN and am not experiencing any issues. Everything is as it used to be. Is it permanent? No idea. Anyone notice how the issue magically went away on a new month? Who knows what July has in store for us.

[Allison_Grimvault]

I've been playing for the last 3 days without a VPN with no issues. About once a night, I'll see one person shoot across the screen but I think it's something on their end. I think this may be resolved.

[iGyro]

I don't think this problem ever got resolved, because I still see the same packet loss and warnings coming from the same nodes from weeks prior.
These are the nodes carrying traffic between the NTT Nodes from Dallas-Fort Worth to Los Angeles.


In fact, over the past few weeks, my ping has went from 67 ms to 85 ms now on average. Not even ExitLag has been able to mitigate this problem.

[ArcadiaP]

I would go try and use mudfish if your latency is bad. Exitlag is only popular because streamers shove it down everyone's throat. Mudfish, any node should be fine, I personally used US West (Fremont, CA - Aliyun). No sub needed and it's cheap.

[iGyro]

I would go try and use mudfish if your latency is bad. Exitlag is only popular because streamers shove it down everyone's throat. Mudfish, any node should be fine, I personally used US West (Fremont, CA - Aliyun). No sub needed and it's cheap.

I have Mudfish as well and it's not helping the problem either.

Fun fact: Mudfish, on certain games (like Maplestory), is actually worse because it tethers to all connections and chews through all of your data.

[ArcadiaP]

I have Mudfish as well and it's not helping the problem either.

Fun fact: Mudfish, on certain games (like Maplestory), is actually worse because it tethers to all connections and chews through all of your data.

If VPN's aren't helping, it's something more than what we all were facing. Disable WFP mode in Mudfish and don't use fast connect either.

My own traceroute to .85, I don't have any jumps from 128.241.2.18 and the final connection, where as you for some reason, are. Then again, despite being in the midwest, I have 5 less routing jumps than you do.

[Khryseis_Astra]

I don’t know how to do a trace route. I just know that this Sunday was the worst lag I’ve ever experienced. Like every 3 seconds, every action stutters: walking, minions flying, even clicking through menus. It’s been bad for awhile but tolerable. But today? I don’t think I could’ve run a duty successfully had I tried, it was that bad. And it wasn’t even crowded when I was on! Also not a problem on my end, other online games work fine. In PA (Eastern US) on Comcast for what it’s worth.

[Janyd]

I don’t know how to do a trace route. I just know that this Sunday was the worst lag I’ve ever experienced. Like every 3 seconds, every action stutters: walking, minions flying, even clicking through menus. It’s been bad for awhile but tolerable. But today? I don’t think I could’ve run a duty successfully had I tried, it was that bad. And it wasn’t even crowded when I was on! Also not a problem on my end, other online games work fine. In PA (Eastern US) on Comcast for what it’s worth.

Follow the instructions here on how to run a traceroute on Windows 10/11: https://na.finalfantasyxiv.com/lodes...%20Information