Audio popping issue

[Eol]

I am a Playstation FFXIV player. I did not have issues at launch of the expansion, in fact the sound was great. As of 6.01 however, the sound became this washed out noise lacking all of the depth it had. As an audiophile, it’s very noticeable and really hampering the experience.

[1043]

There was no improvement in the current patch, so I set up a thread in the Japanese forum.

https://forum.square-enix.com/ffxiv/threads/453103

I don't speak English at all, so I am planning to appeal this issue from this thread in the future.
If anyone is interested in posting in the Japanese forum, please make use of this thread.

[Kazemon15]

I also find it very weird with the no acknowledgement, there is also no news about this in other sites. Like I seen news of ffxiv players "mad" about the low poly grape thing but no news at all of the audio issues.

Is there a way to contact a gaming news site with the issue to bring more attention to it?

[Larirawiel]

Please read the thread. Failing that (wouldn't blame you), at least read this, particularly the second-to-last link. https://forum.square-enix.com/ffxiv/...=1#post5788370

OK, i have read ~50% of the thread.

It seems that the vastly majority of people with that problems has an AMD Bulldozer CPU. The problem is, this CPU architecture is very ... special. The cores of these CPUs are not full fledched cores. Many units are halved and then shared between them. An "8-core" Bulldozer has only 4 floating point units. And if the floating point unit is busy then one halved "core" has to wait etc. And 3D-games utilize floating point units of a CPU a lot because all 3D-scenes are calculated with floating point numbers.

OK, this is propably not so easy to fix and i guess they will need some special code only for Bulldozer CPUs. Increasing the sound buffer could soften the problem but you could also notice some sound delay. Another fix could be installing a real hardware sound card.


Cheers

[Jizu]

There was no improvement in the current patch, so I set up a thread in the Japanese forum.

https://forum.square-enix.com/ffxiv/threads/453103

I don't speak English at all, so I am planning to appeal this issue from this thread in the future.
If anyone is interested in posting in the Japanese forum, please make use of this thread.

I've posted my information based on what you also put into the thread. I hope that is okay.

[1043]

I've posted my information based on what you also put into the thread. I hope that is okay.

Thank you.
It is a sentence that is well conveyed in Japanese.
I hope that the management is well aware of this issue and I hope that the management will recognize this problem and resolve it as soon as possible.

[Jizu]

Thank you.
It is a sentence that is well conveyed in Japanese.
I hope that the management is well aware of this issue and I hope that the management will recognize this problem and resolve it as soon as possible.

I tried to keep it simple. I hope so too and thank you for starting the Thread.

I hope more will post there, but please keep it simple and to the point. If anyone needs to vent do it here. No one wants a fight, just help.

[GorthRedsteel]

OK, i have read ~50% of the thread.

It seems that the vastly majority of people with that problems have an AMD Bulldozer CPU. The problem is, this CPU architecture is very ... special. The cores of these CPUs are not full fletched cores. Many units are halved and then shared between them. An "8-core" Bulldozer has only 4 floating point units. And if the floating point unit is busy then one halved "core" has to wait etc. And 3D-games utilize floating point units of a CPU a lot because all 3D-scenes are calculated with floating point numbers.

OK, this is propably not so easy to fix and i guess they will need some special code only for Bulldozer CPUs. Increasing the sound buffer could soften the problem but you could also notice some sound delay. Another fix could be installing a real hardware sound card.


Cheers

Thank you, actually useful information! Maybe people that are trying to make walls of text as "advice" could listen to someone that knows what he is talking about. We need more folks like you in this thread.

[yami131]

well i normally dont write just read the threat but i have no other choice i guess cause many people suggest we should upgrade our hardware. well i do that after 6.01 .O n direct x 11 i now even get the sound stutter in the login and start screen while on the other hand on direct x9 no sound problem at all. i upgrade from an fx series to a ryzen 5. my best buddy has the same cpu as me and is not effectet. the only old thing i have in my pc is an gtx950 graphic card cause they are atm way to expensive. hope that will help. i will send my pc spec from the ff14 launcher as well

SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 01/14/21 16:20:00 Ver: V1.50
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16310.207MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18742.207MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 920.134GB SYSTEM_FREEDISC_SPACE 336.022GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8155.104 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {47EF4124-A02C-4AE7-BFAE-5634C07A265F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9084.1
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/15/2020 01:00:00
SYSTEM_SOUND Lautsprecher (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {F139DD43-F8F2-4EED-92CD-D53A870575A6}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 01:00:00
SYSTEM_SOUND Lautsprecher (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {E03E4E92-7F87-4DA6-AC66-1F4A485C4940}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 01:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {53FAD80B-8CC4-4CAE-BC90-C8EE28364125}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9084.1
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/15/2020 01:00:00
SYSTEM_SOUND T22B300 (2- NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AADAB80C-BF48-418A-807A-F28D0BFA84C7}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.40
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 10/16/2020 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {20019200-C28A-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2003DBF0-C28A-11E9-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23A5B270-4938-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23A6C3E0-4938-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[Nommers]

There was no improvement in the current patch, so I set up a thread in the Japanese forum.

https://forum.square-enix.com/ffxiv/threads/453103

I don't speak English at all, so I am planning to appeal this issue from this thread in the future.
If anyone is interested in posting in the Japanese forum, please make use of this thread.

I've made a post as well. I tried to keep it short, but I hope the machine translation didn't mangle it too badly. Thank you for making the thread!