Audio popping issue

[HeavenlyBrush]

I don't count soken saying "please report any sound issue to the forums" as acknowledgment of our issues. I went to his twitter yesterday specifically to see for myself and that's the only thing i could find there. I think it's fair to say that we have been exceedingly patient in regards to this. It's been a full month since the issue first started and while they fixed the sound disappearing completely, the camera position related stuttering is still there. I don't think it's unreasonable for us to expect these issues resolved in a timely manner, all of us here are paying customers and deserve at the very least a timeline or some sort of explanation of what is going on.

You say we should be more compassionate to the dev team, but what about them being compassionate to us? Keeping us in the dark is what is causing most of the frustration here, not the issues themselves. If they can't speak for legal reason they should say so, if they can't speak because they don't know when it will be fixed they should say so. I want a clear answer so i can stop stressing out about this. Are we being strung along hoping for a fix? I wouldn't make this argument myself but if someone else did i wouldn't be able to blame them...

[GorthRedsteel]

I don't count soken saying "please report any sound issue to the forums" as acknowledgment of our issues. I went to his twitter yesterday specifically to see for myself and that's the only thing i could find there. I think it's fair to say that we have been exceedingly patient in regards to this. It's been a full month since the issue first started and while they fixed the sound disappearing completely, the camera position related stuttering is still there. I don't think it's unreasonable for us to expect these issues resolved in a timely manner, all of us here are paying customers and deserve at the very least a timeline or some sort of explanation of what is going on.

You say we should be more compassionate to the dev team, but what about them being compassionate to us? Keeping us in the dark is what is causing most of the frustration here, not the issues themselves. If they can't speak for legal reason they should say so, if they can't speak because they don't know when it will be fixed they should say so. I want a clear answer so i can stop stressing out about this. Are we being strung along hoping for a fix? I wouldn't make this argument myself but if someone else did i wouldn't be able to blame them...

I'm fairly new to the game, but from what I have seen so far XIV community needs to grow some balls. If the company releases a damaged product, you should not feel any shame with voicing your disappointment and DEMAND for it to be resolved. No matter how "good" they had been in the past. Present counts as much, and we suffered thanks to either their incompetence - or perhaps for worse - greed. Soon, it's going to be a full month without a proper action from them. That's not how you treat people that cherish your game.