Audio popping issue

[Jizu]

Got a notification through the ingame support desk about the bug report I submitted.
Same response everyone else got. Decided to go into my house and lowered graphical settings to the lowest they could go. Closed all additional programs. Sat at 135 fps near my Orchestron and the audio didn't improve even in the slightest.

The in-game notification requests that a follow-up bug report be made if issues persist. Please do submit those follow-up reports if you've done any additional testing, or have any new information. Personally, I've found the "speak to other players" suggestion particularly enlightening, and since it really does seem like the devs aren't looking at or being forwarded the information from this thread at all, I've included a link to one of MiaShino's posts in the (perhaps painfully naive) hopes that those suggestions will help the team.

Yea, I log in like once a week currently. Usually only because I read someone elses newest Idea and to test it out. Therefore I saw the message. Already did my Bug-Report follow up.
I don't like the way this is being handled, just as much as everyone else, therefore if they ask for a follow up they will get one and I included everything they asked me about.
Because I still feel like they're just trying to stall us until something can be done, but the faster and more willing we are about providing information the less options they have to simply and repeatedly blame our systems.

EDIT: I wouldn't call myself tech savvy so your guys work and specifically MiaShino's insights (and Elliah-Seraheart execution and brainpower) have been great to see. I'm glad you're able to work together to test things I would not be able to.
I still wish to provide my PC data and tests just as another source of (probably) a different PC setup than you got covered.

[Nommers]

The in-game notification requests that a follow-up bug report be made if issues persist. Please do submit those follow-up reports if you've done any additional testing, or have any new information. Personally, I've found the "speak to other players" suggestion particularly enlightening, and since it really does seem like the devs aren't looking at or being forwarded the information from this thread at all, I've included a link to one of MiaShino's posts in the (perhaps painfully naive) hopes that those suggestions will help the team.

[ShadowedStranger]

Personally, I've found the "speak to other players" suggestion particularly enlightening.

They have a point though.
If players talk to each other instead of listening to horrible audio issues, maybe the problem will go away magically.

[cod3dude]

same issue here, got an AMD FX-8320, first time I logged in the sounds in general was horrible, swapped to DirectX9 which fixed the sound for most activities except combat, finally I went back to DirectX11 and tried the trial for the spacial audio pack which fixed the sound issue during combat but instead moved the sound issue to cutscenes.

[Grimno]

They have a point though.
If players talk to each other instead of listening to horrible audio issues, maybe the problem will go away magically.

When i click off the game to click on the forums, all the audio popping (and audio from the game) are magically gone!
Thanks Square Enix! This solved all my problems! /s

[Nommers]

I don't think they've said the dev team is out until the 4th, just the EN Community team on Twitter. The 4th is when 6.05 launches - someone must be in the office to work on it until then.

[Grimno]

I don't think they've said the dev team is out until the 4th, just the EN Community team on Twitter. The 4th is when 6.05 launches - someone must be in the office to work on it until then.

And I'm legit worried 6.05 will somehow make it worst like 6.01 did...
Get ready for MORE people coming in here to mention audio issues.

[Ariel_Valmont]

Just add that I'm having the same issue all the time, doesn't matter where i'm the audio is shitty... and no response yet from the devs?

Coming up on almost a month for this problem for some of us, although it’s finally been acknowledged the official line seems to be it’s your computer not our game.

[Grimno]

Coming up on almost a month for this problem for some of us, although it’s finally been acknowledged the official line seems to be it’s your computer not our game.

See my counter to that would be
"Oh it's our computers then? Well then, explain what is happening that is making the audio crackle for your game. No other game has it. Not even Halo Infinite. Why is that?"
Like if it's our computers then clearly they can explain what the "problem" is and how to fix it, and explain why newer CPUs are also having this issue so we know then which CPU to upgrade to.

[Nommers]

Coming up on almost a month for this problem for some of us, although it’s finally been acknowledged the official line seems to be it’s your computer not our game.

I don't know why I feel compelled to defend them after a month of near-total radio silence, but I'm seeing this sentiment a lot and they did walk it back a bit.

Just to clarify, my previous post regarding CPUs that are older than 10 years is one of the possible causes that we have confirmed from the investigation and it is still possible to occur with other CPUs. I apologize if my message wasn't clear on that part.

I'm giving them the benefit of the doubt and assuming that they blamed old hardware because using an old CPU was the most reliable way they could trigger the bug in their test environment. Still not the best look to go with that excuse right after the bulk of the 2002 problem turned out to be on their end as well, but considering the majority of bug reports seem to have been sent in AFTER that post, they may genuinely not have known any better.

No matter how they go about it, though, intermittent posts by one community manager in one forum thread are not enough to make this right.

Like ClaraKitty said, I'd like to believe that they're staying quiet until they have a guaranteed fix ready to go - after all, the last time they said they fixed it they just made it worse. But at this point, outside of this thread and Soken's twitter, we've received no official assurances that this bug is being looked into at all, and I for one would feel a heck of a lot better if they said anything at all on Lodestone. I know the EN Community Team is away but even their twitter post said they had people still on board watching for problems. This seems like a problem to me. EDIT: I avoid social media like the plague myself, but is anyone making noise about this?

My biggest (purely hypothetical, mind you) fear at this point is that the problem really is entirely with Immerse and something about their agreement makes it so that they can't do or say anything about it until some legal BS gets resolved. And who knows how long that would take?

Doom and gloom over, I'm just so frustrated right now. I'd really love to be able to play the game I'm paying for.