Audio popping issue

[Nommers]

Coming up on almost a month for this problem for some of us, although it’s finally been acknowledged the official line seems to be it’s your computer not our game.

I don't know why I feel compelled to defend them after a month of near-total radio silence, but I'm seeing this sentiment a lot and they did walk it back a bit.

Just to clarify, my previous post regarding CPUs that are older than 10 years is one of the possible causes that we have confirmed from the investigation and it is still possible to occur with other CPUs. I apologize if my message wasn't clear on that part.

I'm giving them the benefit of the doubt and assuming that they blamed old hardware because using an old CPU was the most reliable way they could trigger the bug in their test environment. Still not the best look to go with that excuse right after the bulk of the 2002 problem turned out to be on their end as well, but considering the majority of bug reports seem to have been sent in AFTER that post, they may genuinely not have known any better.

No matter how they go about it, though, intermittent posts by one community manager in one forum thread are not enough to make this right.

Like ClaraKitty said, I'd like to believe that they're staying quiet until they have a guaranteed fix ready to go - after all, the last time they said they fixed it they just made it worse. But at this point, outside of this thread and Soken's twitter, we've received no official assurances that this bug is being looked into at all, and I for one would feel a heck of a lot better if they said anything at all on Lodestone. I know the EN Community Team is away but even their twitter post said they had people still on board watching for problems. This seems like a problem to me. EDIT: I avoid social media like the plague myself, but is anyone making noise about this?

My biggest (purely hypothetical, mind you) fear at this point is that the problem really is entirely with Immerse and something about their agreement makes it so that they can't do or say anything about it until some legal BS gets resolved. And who knows how long that would take?

Doom and gloom over, I'm just so frustrated right now. I'd really love to be able to play the game I'm paying for.