Quote Originally Posted by Kitsu View Post
GrubHub did not honor its terms and conditions. The emotes were not distributed on a first come, first serve basis due to technical difficulties on GrubHub's end. Y'all shouldn't have a problem with the chargeback on this basis. Personally, I wouldn't have ordered from GrubHub if I was entering a lottery for the emote because it cost me $30. Mogstation emotes are $7.

We need an official statement about this situation.
https://lp.grubhub.com/game-awards-p...nd-conditions/


It's literally in their terms and conditions and any half-decent dispute analyst can just pull that page up, read the first 2 sentences, and then deny the claim under said terms and conditions, and even if they did go the chargeback route all Grubhub has to do is copy and paste that little exerpt I cut out and they'll be able to deny the claim for the same reason.

It sucks but it's something that SE needs to deal with, and something that needs to be brought up to them