Quote Originally Posted by Krotoan View Post
So.. while I agree that this entire promo is a circus.. I'm not so sure a full blown smear propaganda campaign is the right solution. For right now I'm hoping that showing SE what GH is doing and saying as well as vice versa will result in at least some sort of standard recourse for anyone involved (such as refunds or emotes being awarded for following a claim process).

Yes I did get my emote... I would like everyone else to get theirs as well and give SE the chance to do the right thing and show GH how to not scam people for a quick buck.

C'mon SE... show us some good faith back.
Krotoan, just so you know, I had heard back from SIX different SE reps, all of whom basically told me to pound sand. My first email was on December 17th. Every single one gave me a various version of a canned PR response, telling me to go speak to Grubhub. One simply said I'm sorry you weren't happy with the campaign. Take care. The latest, as of this morning, said that only the first 20,000 people, who got free delivery, qualified to get the emote and no one else (which completely contradicts the lodestone page, by the way).

If SE was honest & transparent, and cared about this at all, I'd think they'd respond with: We're aware of this issue and are working on a solution with Grubhub. Please give us X days. We will be in touch (or: Please contact us again in X days to file your ticket.)

If my six emails from Square Enix over the past six five days are any indication, SE isn't going to do anything to fix this. Like I said in my previous post, I would wait the full two weeks mentioned in the original Grubhub promotion before beginning what you're calling a "smear campaign." By definition, a smear campaign is "a plan to discredit a public figure by making false or dubious accusations." No one's trying to discredit either company with false accusations, so technically it would not be a smear campaign.

I feel bad for you with your pizza emote. If I was one of the winners of what turned out to be a surprise lottery, and I knew about the hundreds or possibly thousands screwed over by GH & SE, I'd be feeling really, really awkward and hesitant about using it. Honestly, I wouldn't want to be in your shoes.