Firstly, you cannot compare a dungeon run to PVP, at all. You know why? Everyone is a winner in a dungeon, everyone gets a trophy at the end, so of course there is hardly any reason for anyone to get upset. In ANY PVP there are winners, and losers. There are stakes at hand, and plenty of reason for people to get upset.

There is no hate, there is the "Your not making anything better by grouping everyone who likes PVP into a toxic cesspool" feeling.

There is toxicity is EVERY SINGLE FORM OF COMPETITION, not by everyone, but by people who choose to be toxic. It does not mean the community is toxic, it means, there are assholes in the community, something we as players cannot stop. Even then, the PVPaissa Discord has made great strides to cut down toxicity and it shows, but you trample their success by spamming "PVP community nothing but toxic".

And to your chat question still, you make it sound like that out of every competitive game on the internet, FFXIV PVP is the worst hence the no chat. You know when chat was disabled? When SE was still crawling out of the 1.0 sinkhole(I would say there were up until shadowbringers) over two years ago. You know how much time, attention, or money PVP got back then? An update every 6 months if we were lucky. PVP is an extremely small part of FFXIV and not worth the investment since it only effects a small part of the total population. They literally just disabled it instead of having a better process like Overwatch has. It's not cause of an epidemic, it's not cause it was literally the worst, it's cause it was cheap and easy. You know why it's still disabled? Cheaper and easier than a better system.

Food for thought, SE hosted a PVP tournament at every Fanfest the past year, what does that tell you about this "toxic community"?