According to Reynhart and his signature,Eureka was not designed to be casual content:
Also,if Eureka is meant to be casual content, it's SE's problem when content that took 17-18 months(iirc) to develop, has these kind of numbers according to the Lucky Bancho 2019 census:I usually compare FFXIV with a theme park, but the Forbidden Land of Eureka won’t be a place where everyone would want to go. For example, there are people who don’t want to go to horror houses because they don’t see the point in getting scared on purpose. For example, on a date, the boyfriend might want to invite the girlfriend to go the horror house, but the girlfriend just doesn’t seem to find it fun. In other words, it’s not like everyone wants to go to the horror house, but there are people who just love the adrenalin rush they get from it. Think of Eureka as something like that.
Of course, there are people who will point out that Eureka is more successful than previous relics:and the number of active players that have reached the Pyros level cap of 50 is:
18,6% JP
5,8% NA
7,3% EU
Which does not take into account that Eureka is not just about the relic. Or that the rewards, Eureka offers might have something to do with that 5.8%And in NA it's 8.58% for a content that's out more than two years and 5.8% for Pyros.
Putting Eureka's numbers aside, people will also point to niche content like Savage raids/PVP.
From a utilitarian perspective, it would make more sense for SE to develop engaging content with depth for the casual playerbase, which is the bigger audience rather than the shallow puddles of endgame 'casual' content that we have now.
Of course, such reasoning will not fly in a themepark MMO.
But if SE can devote considerable resources to producing engaging niche content while not also providing similar casual endgame content, then of course, you'll have people like me providing feedback.