I see most people defending the changes never actually did the roulette themselves, they're more like "once 2 years ago I helped someone through it and we didn't skip cutscenes"- Ah, good job, now do it every day on DF so it can actually help everybody and we see how you like the change.
I was doing MSQ roulette every day or almost and on two characters, was decent xp, easy run, and I'd get to help newbies queue times. Now there's absolutely no way I'm ever touching this roulette again. And so most people who ran it regularly. A lot of newbies will be so discouraged by waiting times now that they'll probably quit the game entirely. DPS was getting half an hour queue now, what will they get after patch, 3h queue and then 1h run? Who has that kind of time and patience?
I also personally don't see the problem with watching cutscenes at the inn, you even get a better experience because there's only your character in them and not a bunch of weirdly dressed strangers, so it really feels like being the WoL. Many, even, even if first timers don't like watching cutscenes at all. I understand a lot want the full experience of the dungeon, but either you get that or people to run it with, both are not realistically possible. Even back at launch, when everybody was still running that, those instances had long queues!
I personally saw a lot of newbies watching cutscenes and being told nothing, if anything it was bad for them watching them as they'd miss the fights (which imho in Prae are quite nice, and that's the dungeon where if you watch cutscenes you miss ALL the fights). The problem I was seeing being big is people rushing ahead of trash without tanks actually getting aggro, so anyone left behind (mostly newbies, or those who stay behind to try and keep newbies alive) ends up dying and/or getting lost. Which I'm sure not only this change won't fix but will make even worse, since people will try even more to rush to make up for the time spent in cutscenes. So not only sprouts will have impossible queues, they'll also likely get an even worse experience. Pretty much SE couldn't have done worse even if it tried.