Steam payment HUGE price increase!

[Katsuragi_]

I think it was a PR manager or someone else who doesn't know anything about inner workings of company. So they may as well have completely another stance on it because it's sure can't be just "making prices fair". Till then we can wait, but how long are they gonna get hit with bad reviews and losing trust of people because of silence?

He wouldn't have the authority to come out and say something like that without asking first regardless. No one representing the company would without consequences at least.

It's not out the realm of possibility that they might change their stance, but SE's word is out regardless.

[NaelVega]

Actually they can delete any thread at any time, the truth is we have no rights here, we paid for the game and we have rights over it.

Actually we also dont have rights over game
All the data and all characters is belong to SQEX

[Holygriever]

They deleted a very constructive post from DoppelShifter telling people to not let this get swept under the rug and that Steam has started to say they are investigating refunds instead of flat out saying no.

Doppelshifter asked me to relay thie following message:

"Hi, DoppelShifter here. I got a one-week ban here in the forums for my last post calling for people to speak up. The justification seems to be that I said the curse-word for "poop" twice in it."

Her post, reproduced below, without cursing:

I'm still waiting for answer on my contacts, but I'll contact some other outlets tomorrow. And meanwhile... whoever can go with this story to any games media outlet to try to help out, go ahead. Also, apparently people who requested refunds to Valve while explaining the situation about the price change without warning and all the REDACTED "[woefully displeasant]" radio silence and ambiguous terms of service, instead of getting a "no refunds" response from Valve, got instead a slightly more hopeful "we will investigate this issue".

So if you or anyone you know did mention they wanted to try to get a refund on Stormblood, even if they already tried that though Square Enix's support, try contacting Valve's support instead, and explaining the whole situation. We might get Valve to make a move to try to plug the hole on their side (because this can become a PR nightmare for them as well), even if its just poking Square Enix to say the corporate equivalent of "Hey dudes, can you please sort your REDACTED "[things]" out? It's spilling on us over here". And *that* might force Square Enix to act.

And speaking on Steam, the reviews keep lowering. Currently at 47%.

[Rofel]

Doppel got a ban?

This is not right.

[Nezia]

So instead of admitting to it and try to do some damage control its better to just stay silent?

Anything else they say here that is not about reducing the price to it's old state or allowing people to refund stormblood would pretty much sound like mockery, so they choose to stay silent and wait until people calm down on their own.

[EkaterinaMikota]

Anything else they say here that is not about reducing the price to it's old state or allowing people to refund stormblood would pretty much sound like mockery, so they choose to stay silent and wait until people calm down on their own.

:Сумасшедший:Who said? That we will remain silent? NO, we will demand that they return as it was, otherwise their company will have no success in the future .... it was a great game ...

[gustavray]

Anything else they say here that is not about reducing the price to it's old state or allowing people to refund stormblood would pretty much sound like mockery, so they choose to stay silent and wait until people calm down on their own.

Ppl will calm down on their own when their subs run out, but se's reputation will have a bad stain by then

[Shedon]

Asked for a refound on Steam, they said it's not possible because the time for refounds expired, sent a ticket for SE on the 20th, still got no answer. FFXIV: the game where the devs do all they can to make their playerbase happy while the publisher doesn't care at all. I really thought SE was different from the other MMO publishers, but they are actually worse, scamming their own playbase to sell more copies of Stormblood

[Ronivan]

Asked for a refound on Steam, they said it's not possible because the time for refounds expired, sent a ticket for SE on the 20th, still got no answer. FFXIV: the game where the devs do all they can to make their playerbase happy while the publisher doesn't care at all. I really thought SE was different from the other MMO publishers, but they are actually worse, scamming their own playbase to sell more copies of Stormblood

If it were in developed countries the answer would very fast and ready to get a solution. We are garbage to them.

[aekh]

Got this e-mail today and it feels so ironic lol
Pretty sure Eorzea doesn't need me. This thread made it pretty clear.