Let's not make this about "casuals" and "hardcore". Those terms are pointless, the game can be great and not be about the grind. Just because something takes longer doesn't make it hardcore and just because something can be done in an hour or two doesn't make it casual. The fact is people want a quality game and not another copy of a certain MMO. They, me included, don't want a hub world where you only spam dungeons to get gear and repeat the process once new content gets released. We want more depth and a quality game.