Quote Originally Posted by EmilyW314 View Post
TasOgie, I think the issue here was that NA and EU share the same forum. While the NA people posting about not being able to get in live chat and hotline, EU people got confused and thought it would be the same for them. Or worse they thought they needed to call the US as well.
yeah mate I figured it was NA players not wanting to ring the USA call center, but the problem I have is if you refuse to take it into your own hands an use the info given (phone numbers) why just keep complaining?. I know all well how frustrating this bug is, an how easy it was to make the mistake in first place. But the fix is there.
You just have to "want" to do it. I dont know if the USA hotline is hard to talk to or what it is. But I know the UK line is perfect, professional polite an very quick.