Quote Originally Posted by TasOgie View Post
It amazes me no matter how many times we post this info, people refuse outright to use it. They would rather complain an just not fix it.
I live in Tasmania as far from the Help desk support as you can get an still be on this planet. yet I rang last night (7pm AU time, 9am UK time) it was fixed in under 5 mins flat. Then I woke up this morning 8 hours later an it was done an corrected. Dont be so precious, an get off ya bum an ring.....

or would you rather just complain ?
TasOgie, I think the issue here was that NA and EU share the same forum. While the NA people posting about not being able to get in live chat and hotline, EU people got confused and thought it would be the same for them. Or worse they thought they needed to call the US as well.