Predictions for OC/FT Live Letter

[Voidmage]

Cost doesn't only mean money. Development costs also include time and other resources. It could very well be that it wasn't in the monetary budget for that patch, or it could be that they were spread too thin between OC, CE, the graphical update, and other things, and they just weren't able to get it done this time. It's unfortunate but every team has limited time and resources no matter how big it is. He probably shouldn't have said anything since the average person obviously hasn't spent any time in that sort of environment and isn't going to understand what he's saying.

That’s bull.
It’s not our problem and he even said himself that that explanation doesn’t matter for customers.

The more casual players pay as much as the more intense ones and after two savage tiers, an ultimate, a not fine tuned chaotic, (not to speak of downright overturned criterion’s in EW) the thing to be cut shouldn’t be a normal mode.
Heck, Ultimate is repeatedly assured to be in development and coming out in DT.
Raids, Variant and trials repeatedly get a harder version and now deep dungeons will also get something similar and people would be rightfully pissed for ex to be cut.
So why is it now ok for a normal version to not be there and that we should understand that when even the producer said that is not a good enough explanation?
Where do we draw the line?

Even if people want to believe it, this isnt a small indi company.
When you plan resources you look at what will be successful with your customers and especially in an mmo you try to find a balance.
Even in a car production you produce different models for different customers.
But here they fumbled in completely underestimating what a good part of the playerbase actually wants.

They also had over an entire year to do that thing. Time is not an excuse they should be given anymore at this point.

This whole thing has nothing to do with people not knowing what they talk about but a part of the customers rightfully asking why their content was cut.
FFXIV is not known as the raiding game but as the chill mmo with a good story and hard content on the side.
I am really tired by people defending every single thing that these devs do and blaming the playerbase.

The devs screwed up in that area and are rightfully chewed out for it because the solution for all those people is waiting an entire year AGAIN!