no idea so pissy healer I do guess

[Connor]

Most healers and players in general agree to this fact. Adding more DPS buttons doesn't change the healer role or what players expect from it.

Not trying to be contrarian but how would a new player possibly know that their dps tools are entirely optional in a world where they have significantly increased dps options? Especially if they do Hall of Novice and see the ‘spam dps when not casting heals’ message. Surely newer players would come to the logical conclusion that ‘I have all these dps buttons now so I guess they want me to do that as much as I heal’, not ‘I have all these dps buttons but I don’t need to press any of them if I don’t want to’

don't believe you. I play in EU realms. In my 12 years playing this game I have never ever been given attention for not dpsing enough. I have been kicked for failing to heal my tank though. (Even though I was actively healing them and they kept getting AoEs to the face.)

Murphy’s Law. If something can conceivably go bad, it will. Having played since ARR I’ve seen it all.
‘You’re healing too much do some dps!’
‘You’re dps’ing too much do some healing!’
‘Why are you using ‘X’ skill when it’s a dps loss’
‘Why are you casting ‘X’ attack when you should be healing’

Regardless of what someone decides to pick on ofc the complaints are heavily misguided and suggest a misunderstanding of the role, but there does sadly exist a small subsection of people who basically the think healers are some kind of glorified trust npc they can give direct commands to. That said, such players are also likely to pick on anything that’s not correct, whether it’s a healer hard casting Cure II, a tank using the wrong cool-down, dps using a buff outside of 120 window.

The real question is; how far should they really go to ‘protect’ people from this (albeit rare) type of player? Is changing the entire game design to lean absolute simplification really an appropriate measure to ‘reduce player friction’?

[GrimGale]

Not trying to be contrarian but how would a new player possibly know that their dps tools are entirely optional in a world where they have significantly increased dps options? Especially if they do Hall of Novice and see the ‘spam dps when not casting heals’ message.

Because it says "spam dps when NOT casting heals." The hall of the noice does tell you it's your first duty to heal. But they also don't want you to stand idle when your team is not in danger. Not sure how that equals you should have anxiety about doing DPS.
Also, not sure what you think Forum wants when they ask for "DPS rotations". The suggestions here are quite simple. It's either adding an extra DoT to manage, which is not exactly stressful considering you have plenty of time to let it run its course, or just add another button to break down the monotoy of the Nuke spam. Nobody has ever asked for DPS job level of rotation that'd be insane. Not even tanks have those.