Genuine Question for Frequent Negative Posters

[Jojoya]

How many of you have gone through life only getting negative feedback from others?

Or have you also received positive feedback so you know the things you've done well and should continue doing while balancing that against the areas where some improvement may be needed?

The devs are just as human as the rest of us. They need the positive feedback just as much as the negative. They need to know what players like just as much as they need to know what players feel needs to be improved.

That doesn't mean something positive has to be said every time something negative is brought up. But if you enjoy the game enough to continue subscribing, at least give some credit to what is keeping you logging in. Let the devs know that you do appreciate their efforts even if things are not perfect.

Feedback needs to be constructive, whether positive or negative, if it's going to be helpful in improving the game. When you resort to using hyperbole, derogatory words and insults directed at the devs or other players, you're undermining yourself. Those reading can't help but doubt the reasons you are posting.

If you feel like no one is listening, consider the possibility that the way feedback is being presented is causing the developers to tune it out. It's a rare person that's going to care about what someone says if that person comes across as nothing but hostile.

[Supersnow845]

How many of you have gone through life only getting negative feedback from others?

Or have you also received positive feedback so you know the things you've done well and should continue doing while balancing that against the areas where some improvement may be needed?

The devs are just as human as the rest of us. They need the positive feedback just as much as the negative. They need to know what players like just as much as they need to know what players feel needs to be improved.

That doesn't mean something positive has to be said every time something negative is brought up. But if you enjoy the game enough to continue subscribing, at least give some credit to what is keeping you logging in. Let the devs know that you do appreciate their efforts even if things are not perfect.

Feedback needs to be constructive, whether positive or negative, if it's going to be helpful in improving the game. When you resort to using hyperbole, derogatory words and insults directed at the devs or other players, you're undermining yourself. Those reading can't help but doubt the reasons you are posting.

If you feel like no one is listening, consider the possibility that the way feedback is being presented is causing the developers to tune it out. It's a rare person that's going to care about what someone says if that person comes across as nothing but hostile.

What has square done in the last (when was EO released again…….) 8 months that’s worthy of praise and I’m being generous with EO

I’ve played this game since legacy so I do things on patch, I’m not going to come here and fawn over 6 year old content in my backlog

Release something worthy of praise and I’ll praise it

[ZephyrMenodora]

How many of you have gone through life only getting negative feedback from others?

Or have you also received positive feedback so you know the things you've done well and should continue doing while balancing that against the areas where some improvement may be needed?

The devs are just as human as the rest of us. They need the positive feedback just as much as the negative. They need to know what players like just as much as they need to know what players feel needs to be improved.

That doesn't mean something positive has to be said every time something negative is brought up. But if you enjoy the game enough to continue subscribing, at least give some credit to what is keeping you logging in. Let the devs know that you do appreciate their efforts even if things are not perfect.

Feedback needs to be constructive, whether positive or negative, if it's going to be helpful in improving the game. When you resort to using hyperbole, derogatory words and insults directed at the devs or other players, you're undermining yourself. Those reading can't help but doubt the reasons you are posting.

If you feel like no one is listening, consider the possibility that the way feedback is being presented is causing the developers to tune it out. It's a rare person that's going to care about what someone says if that person comes across as nothing but hostile.

A lot of companies have policies for devs not to directly interact with players. Nothing good comes of it in communities as toxic as this one. If I was a dev and saw how people act here I’d stay far away. When people are rude and entitled they aren’t owned the devs time.

[LittleImp]

Feedback needs to be constructive, whether positive or negative, if it's going to be helpful in improving the game. When you resort to using hyperbole, derogatory words and insults directed at the devs or other players, you're undermining yourself. Those reading can't help but doubt the reasons you are posting.

I don't really agree with the notion that all feedback needs to be constructive to be valuable. Sentiment is still pretty valuable on its own, and it's frequently going to be the role of the professional to contextualize customer sentiment, positive or negative.

Getting messages from customers that are just blocks of insults and profanity isn't that uncommon if you are designing consumer grade software, and the stuff I've seen at my job is 1 million times worse worse than the types of criticisms that appear on these forums (almost all of the 'negative' posts here could very easily be characterized as constructive btw). It is hard to convey just how mild the types of negativity on these boards really are. Absolutely no developer in my company is even remotely phased by stuff way more deranged than what gets posted here, and I seriously seriously doubt anyone in CBU3 really feels upset about the content of these forums. The notion of a developer in a corporate setting ignoring feedback because it hurts their feelings is legitimately beyond absurd.

CBU3's handling of customer feedback is worthy of criticism. FWIW, they aren't really listening to JP that much either, as parts of the JP community have also been pretty vocal about a lot of the exact same grievances players in NA have. When customers in two fairly separate regions with a major language barrier both have the same exact complaints about certain systems, it really tends to say something.