Quote Originally Posted by kaynide View Post
I mean, sure maybe, but just because some rule/policy feels intimidating to read/understand is not an excuse for not following them/making an effort to understand and comply. American Taxes come to mind.

The key thing is just what you're saying- it takes very little effort to word a sentence in a way that is appropriate. Moreover, if you read the rest of the ToS, it says the GMs evaluate the situation in entirety (as much as they can, anyway), and not just by a single sentence.

So, "This debuff can only be removed by Esuna. Could you please use it?" is vastly different from "This debuff can only be removed by Esuna. Why aren't you using it!?"

Similarly, it's easy to apply customer service-talk to make things more polite; aka "You have to use Iron Will to keep Enmity" can easily just be "The Iron Will ability allows you to keep Enmity. Can you turn it on?"

And even then, you can easily just add a "Sorry, English is not my native language" somewhere. Or, alternatively, there is an auto-translate system.



TL;DR, they aren't really critical of single-line sentences so much as barrages of verbal abuse and/or they do look at the whole situation and get a sense of whether it's just a misunderstanding or actual unnecessary rudeness.
Well, yes, but my point is that if you do understand all policies around it, then I personally concluded that it's not worth it for me. Sure, you can just sprinkle some "please", "mind you if..." or other sweet nothings, but then there is factor of response it can generate, and potentially generate a conflict. Some people will have their ego in a way of criticism. Just some hypothetical scenario:

"If you mind, could you use Cure 2 instead? It's better in all ways than Cure 1"

"It's literally cheaper than Cure 2 and I can keep tank up with only that"

"That's because he doesn't pull W2W, since he doubts you are capable of keeping him alive"

"Are you calling me bad? You know, I'm healer, I think I know better about healing than some SAM"

Now what? It achieved nothing, but made me want to slap that egoistical motherfucker. Now I'm tilted, and if I try point out how dumb he is, he will just report me and I'll be (rightfully) in wrong. If I'll keep talking, then he already made his mind and it will only escalate conflict, others in group will be annoyed and dungeon will turn into a debate. So I'll be forced to shut up to not make situation worse, which is something I hate with passion. If someone is being dick, I want to tell them, but in this game, I can't, so I'll just stick to avoiding anything that could cause a conflict. I learned that not from reading ToS, but from my own experience (nothing involving reports, but infuriating none the less).

Also, people are simply not trusting authorities. It's nice to say that "GMs will just handle the situation", but where's the guarantee?