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  1. #941
    Player
    Uno_Amaretto's Avatar
    Join Date
    May 2023
    Posts
    52
    Character
    Uno Amaretto
    World
    Gilgamesh
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Integro View Post
    IMO it's "bottom line" time.
    It was "bottom line" time a week ago, honestly. I think they've made things pretty clear already through their silence.
    (1)

  2. #942
    Player
    Zaine37's Avatar
    Join Date
    May 2023
    Posts
    4
    Character
    Roan Everfire
    World
    Gilgamesh
    Main Class
    Goldsmith Lv 80
    I posted earlier in this thread about the latency issue I was experiencing and just wanted to make it known that I'm still having to deal with it. Cloudflare 1.1.1.1 stopped working and I'm very much not liking the idea of paying for a VPN to compensate for an issue on the providers behalf.

    When it's prime time hours to play (the time that me and my peeps are able to game) it's simply miserable more often than naught. PVP is a nope (bind abilities to target macros and pray you hit things), dungeons is a maybe at best and you can forget difficult content. I thought the patch drop would be a line in the sand, but I guess not...just some half response to an issue plaguing a large swath of their American player base.

    I guess now I'm crossing my fingers that something happens at Fan Fest.

    Huge shout-out to all you people out there still submitting tickets, creating posts, sharing on social media and generally beating the drum. I love this game, but man oh man is this a disappointing situation.
    (1)

  3. #943
    Player
    Festering's Avatar
    Join Date
    Jun 2023
    Posts
    1
    Character
    Festering Maggot
    World
    Midgardsormr
    Main Class
    Monk Lv 90
    The fact that this same situation has happened numerous times in the past, only to be wrapped-up in band-aid solutions, tells me all I need to know about the culprit(s) involved. It's reached a boiling point, and hopefully after this time with all of the angry consumers lodging complaints en masse, this will incentivize SQE/NTT/AT&T/etc. into actually fixing the issues that have been present for years. This is disgusting. I actually just made a forum account to get my frustration out after following this thread for weeks.
    (7)

  4. #944
    Player
    Integro's Avatar
    Join Date
    Apr 2014
    Posts
    23
    Character
    Geri Attric
    World
    Exodus
    Main Class
    Alchemist Lv 100
    Quote Originally Posted by Uno_Amaretto View Post
    It was "bottom line" time a week ago, honestly. I think they've made things pretty clear already through their silence.
    If adding another "traffic" center "would" elevate this, (likely take more time than what time has passed), I'd give them that time if they stated they were going to do it. Tell me six months, I unsubscribe and come back accordingly. I agree on, "their," silence. Pretty sure I'm done but, I am curious to see if the maintenance fixes the audio issue I am also experiencing. If that fails I'm out Tuesday afternoon. If it works, I'll wait the week to see if they step up or remain hidden behind, "their curtain."
    (0)
    Last edited by Integro; 06-01-2023 at 11:51 PM.

  5. #945
    Player
    RyuezaneWithersoul's Avatar
    Join Date
    May 2023
    Posts
    22
    Character
    Ryuzane Withersoul
    World
    Jenova
    Main Class
    Rogue Lv 72
    if some of you guys in this thread are going to fanfest I would bring this up to there Q&A see what they say because we can't stay like this for long I know there doing maintenance in a couple of days but I'm don't think that will fix the packet loss we have been having.
    (8)

  6. #946
    Player
    Rekts's Avatar
    Join Date
    May 2023
    Posts
    41
    Character
    Simi Wreckyoschitt
    World
    Malboro
    Main Class
    Warrior Lv 90
    What's sad is the community would feel a lot more patience with this whole thing if we had any real communication.

    "Our ISP is the issue", "they're doing xyz to alleviate the congestion", "we're doing xyz to alleviate the congestion", "here's an ETA", at least SOMETHING.

    "Contact YOUR ISP" and then silence is a really bad look on SE.

    I had just renewed my subscription when this whole thing started, I'll have to wait it out and then if we don't get any communication or a solution there's no point in getting another one.
    (5)

  7. #947
    Player
    mgarcia's Avatar
    Join Date
    Jun 2023
    Posts
    1
    Character
    Harlin Grayson
    World
    Seraph
    Main Class
    Machinist Lv 90
    Yeaaaah I just went ahead and cancelled my subscription.
    (7)

  8. #948
    Player
    Merricat's Avatar
    Join Date
    Jan 2022
    Posts
    20
    Character
    Merricat Blackwood
    World
    Faerie
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Rekts View Post
    What's sad is the community would feel a lot more patience with this whole thing if we had any real communication.

    "Our ISP is the issue", "they're doing xyz to alleviate the congestion", "we're doing xyz to alleviate the congestion", "here's an ETA", at least SOMETHING.

    "Contact YOUR ISP" and then silence is a really bad look on SE.

    I had just renewed my subscription when this whole thing started, I'll have to wait it out and then if we don't get any communication or a solution there's no point in getting another one.
    Yes. For goodness' sake, throw us a bone here. The silence is deafening.
    (1)

  9. #949
    Player
    gameofscones's Avatar
    Join Date
    May 2023
    Location
    Gridania
    Posts
    17
    Character
    Hot Towels
    World
    Mateus
    Main Class
    Machinist Lv 90
    Here's where I'm at right now (almost 3pm EST):

    Code:
      5     *        *        *     Request timed out.
      6    25 ms    20 ms    16 ms  32.130.17.75
      7    19 ms    15 ms    15 ms  cgcil402igs.ip.att.net [12.122.133.161]
      8    13 ms    13 ms    13 ms  192.205.32.194
      9    13 ms    14 ms    14 ms  ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
     10    78 ms    62 ms     *     ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
     11    66 ms    63 ms    63 ms  ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
     12    63 ms    63 ms    63 ms  xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
     13    69 ms     *        *     204.2.29.241
     14    62 ms    62 ms    62 ms  204.2.29.6
    
    Trace complete.
    That's a little better than it usually is at this time, so I'm interested to see what prime time tonight looks like. Probably just another fluke like last Friday though.
    (3)

  10. #950
    Player
    Ancarid's Avatar
    Join Date
    May 2023
    Posts
    2
    Character
    Ancarid Windblade
    World
    Diabolos
    Main Class
    Ninja Lv 90

    Even now, this is being swept under the rug?

    So we are over 3 weeks since all of this start for the most recent occurrence (we all know its not the first time) and there has still been near radio silence from SE on the topic.

    The ignore and maybe it will go away approach doesn't seem to be working this time. We are pushing 100 pages on this thread alone, countless tweets, reddit threads, etc. You cant continue to ignore such a large portion of your player base and not expect us to just accept it is what it is.

    There has to be some type of communication that can be provided without breaking your NDA with NTT if that is what is holding you back from addressing the issues. Communication will go a long way as others have said, and telling us to take it up with our ISP, use a VPN, or change ISP isn't a reasonable alternative either.

    If anyone thinks this will not have an impact on the looming launch of FFXVI, you would be naïve. I for one have already canceled my pre order and FFXIV sub. Why give anything else to a company that doesn't value my time or money. If that can't be reciprocated, I have no qualm with taking it else where.
    (4)

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