Bad lag again with NTT's NA server network

[Midlithe]

Yeah today was absolutely horrible for me. Constantly knocked out of lobby with 2002 or 96002 after clicking things and it takes forever to do anything. I hope they fix this soon - making the game very unplayable.

[hikasuun]

Having issues as well, I have ATT Fiber and was fine until the maintenance and now my ping has increased by 400%, non-stop lag spikes, rubber-banding, and disconnects. Today was especially bad.

[teiresias]

Really bad right now too. I have Cox cable internet. Cutting the trace down to where it starts to be problematic, the first timeout:

5 * * * Request timed out.
6 * 18 ms * ash-b2-link.ip.twelve99.net [213.248.76.24]
7 18 ms 17 ms 18 ms ae-40.a08.asbnva02.us.bb.gin.ntt.net [129.250.8.18]
8 18 ms 18 ms 30 ms ae-8.r25.asbnva02.us.bb.gin.ntt.net [129.250.4.22]
9 18 ms 19 ms 19 ms ae-1.a05.asbnva02.us.bb.gin.ntt.net [129.250.3.244]
10 * * * Request timed out.
11 20 ms 26 ms 20 ms ae-0.r24.asbnva02.us.bb.gin.ntt.net [129.250.3.243]
12 91 ms * 88 ms ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
13 87 ms 87 ms 87 ms ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
14 88 ms 87 ms 89 ms xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
15 * * * Request timed out.
16 87 ms 87 ms 85 ms 204.2.29.122

[iGyro]

At this point some of us may not have a choice either. What VPN are you using and do you like it. This issue is getting insanely infuriating...

For me, I'm using ExitLag. They're running promotions for the past few months and it's been working relatively well. They do have good customer support.

[Tillie]

Having issues for the second night in a row, around the same time (10PM EST). Still having issues as of 11:30PM EST, gave up trying to play for the night.

[DariRyusei]

Been happening to me for the last two nights, usually when the later part of the evening sets in. The ping just jumps up to almost 200, and other players start sliding around like chess pieces on a tilting tray. Tonight there was a really fun thing that I wanted to go to, but it was in Empyreum, and I can't unlock it with the character I wanted to bring because there's no way I can do that specific trial with 150-200 ping. Just no way. I really hope they get this fixed soon. People are paying money to be able to play, and this amount of lag renders the game nigh-unplayable. Even a VPN isn't helping.

[Midlithe]

Second day running - I've had nothing but LAG and kicked to lobby or game crash. Ran multiple M1-M4 instances on Saturday with no issues, but the last two days clearly have been DDoS or network issues on Square Enix side since nothing on my PC has changed.

[XazelFarcry]

Hey servers at at it again! Can we get compensated for the hours we cant play?

[iGyro]

https://www.reddit.com/r/ffxiv/s/qYPnJKqzpT

Want to add this Reddit thread of reports last night of similar issues. It doesn't matter the server on NA or the ISP they're using, it's coming back to some routing in NTT's network.

[Mokuyobi]

Last few days, it seems the lag issues related to NTT have cropped up again. It tends to start around 10p est and lasts 12+ hours. I can confirm I'm not the only one suffering through this as well, I have multiple friends who I play with that have the exact same issue, and when running a traceroute to the Primal server the issue always happens with NTT -- specifically the San Jose, CA hop. This is making the game absolutely unplayable unless I switch to my phone's hotspot or a VPN where the route changes and doesn't go through NTT's San Jose, CA hop. I shouldn't have to switch to a fucking VPN or a different provider to play a game I'm paying a monthly sub for. Please fix this SE, your community is suffering. I don't care if it's "not your problem", it's affecting YOUR game and the paying customers who play it. Switch providers or something, whatever it takes.