Bad lag again with NTT's NA server network

[RyuezaneWithersoul]

if some of you guys in this thread are going to fanfest I would bring this up to there Q&A see what they say because we can't stay like this for long I know there doing maintenance in a couple of days but I'm don't think that will fix the packet loss we have been having.

[Rekts]

What's sad is the community would feel a lot more patience with this whole thing if we had any real communication.

"Our ISP is the issue", "they're doing xyz to alleviate the congestion", "we're doing xyz to alleviate the congestion", "here's an ETA", at least SOMETHING.

"Contact YOUR ISP" and then silence is a really bad look on SE.

I had just renewed my subscription when this whole thing started, I'll have to wait it out and then if we don't get any communication or a solution there's no point in getting another one.

[Merricat]

What's sad is the community would feel a lot more patience with this whole thing if we had any real communication.

"Our ISP is the issue", "they're doing xyz to alleviate the congestion", "we're doing xyz to alleviate the congestion", "here's an ETA", at least SOMETHING.

"Contact YOUR ISP" and then silence is a really bad look on SE.

I had just renewed my subscription when this whole thing started, I'll have to wait it out and then if we don't get any communication or a solution there's no point in getting another one.

Yes. For goodness' sake, throw us a bone here. The silence is deafening.

[mgarcia]

Yeaaaah I just went ahead and cancelled my subscription.

[gameofscones]

Here's where I'm at right now (almost 3pm EST):

  5     *        *        *     Request timed out.
  6    25 ms    20 ms    16 ms  32.130.17.75
  7    19 ms    15 ms    15 ms  cgcil402igs.ip.att.net [12.122.133.161]
  8    13 ms    13 ms    13 ms  192.205.32.194
  9    13 ms    14 ms    14 ms  ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.4.239]
 10    78 ms    62 ms     *     ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
 11    66 ms    63 ms    63 ms  ae-4.a00.scrmca03.us.bb.gin.ntt.net [129.250.7.57]
 12    63 ms    63 ms    63 ms  xe-0-0-5-0.a00.scrmca03.us.ce.gin.ntt.net [128.241.2.18]
 13    69 ms     *        *     204.2.29.241
 14    62 ms    62 ms    62 ms  204.2.29.6

Trace complete.

That's a little better than it usually is at this time, so I'm interested to see what prime time tonight looks like. Probably just another fluke like last Friday though.

[Ancarid]

So we are over 3 weeks since all of this start for the most recent occurrence (we all know its not the first time) and there has still been near radio silence from SE on the topic.

The ignore and maybe it will go away approach doesn't seem to be working this time. We are pushing 100 pages on this thread alone, countless tweets, reddit threads, etc. You cant continue to ignore such a large portion of your player base and not expect us to just accept it is what it is.

There has to be some type of communication that can be provided without breaking your NDA with NTT if that is what is holding you back from addressing the issues. Communication will go a long way as others have said, and telling us to take it up with our ISP, use a VPN, or change ISP isn't a reasonable alternative either.

If anyone thinks this will not have an impact on the looming launch of FFXVI, you would be naïve. I for one have already canceled my pre order and FFXIV sub. Why give anything else to a company that doesn't value my time or money. If that can't be reciprocated, I have no qualm with taking it else where.

[MoonmoonMoonmoon]

my connection seems fine ***today***

We'll see how it holds up come raid time...

[Janyd]

Aye, I just ran a ping and traceroute on both the NA Datacenter lobby and on Aether...
Both came back at 58 ms and 59 ms, so... I guess something's being done?
Like Moonmoon said, I'll wait and see come primetime.

[Monochii]

Noticing it here too. On East Coast with ping averaging 75ms Aether. Have had Pingplotter running for 20 minutes of writing and connection has been somewhat stable with two spikes up to at most 100ms.

Will note still seeing a uncomfortable amount of Packet loss % on the the below nodes:
ae-4.r23.chcgil09.us.bb.gin.ntt.net - 20%, fluctuating
ae-1.r24.snjsca04.us.bb.gin.ntt.net - currently around 30.0%, fluctuating
204.2.29.241 - 80%

With this being said, seeing no drops of packets and again averaging around 75ms. Like other mentioned we got teased like this last Friday so hopefully it'll stick this time....

Enjoy it while it last. I'd say get on without a VPN if your using one and push the connection tonight.

[Janyd]

Noticing it here too. On East Coast with ping averaging 75ms Aether. Have had Pingplotter running for 20 minutes of writing and connection has been somewhat stable with two spikes up to at most 100ms.

Will note still seeing a uncomfortable amount of Packet loss % on the the below nodes:
ae-4.r23.chcgil09.us.bb.gin.ntt.net - 20%, fluctuating
ae-1.r24.snjsca04.us.bb.gin.ntt.net - currently around 30.0%, fluctuating
204.2.29.241 - 80%

With this being said, seeing no drops of packets and again averaging around 75ms. Like other mentioned we got teased like this last Friday so hopefully it'll stick this time....

Enjoy it while it last. I'd say get on without a VPN if your using one and push the connection tonight.

The Chicago node's in flux? Curious.

I usually don't get sent there, I go through the Dallas node before the California ones.

Still, primetime doesn't start for another hour or two, so, we'll see what happens.