Quote Originally Posted by Jagick View Post
Yoshi-P deserves to be cheered for the way he took a failure of an MMO and turned it into arguably the biggest success story of MMOs in history. However, he has a very bad habit of blowing off criticism and making excuses for why things can't or shouldn't be done. And since going through that same kind of stuff in Star Wars Galaxies at the hands of Sony Online Entertainment, it leaves a bad taste in my mouth. Especially when during SWG's sunset months the devs were given free reign to do what they wanted and actually proved that the President, Producer, and Corporates BS about things being impossible were literal bold faced lies.

I like him a lot, but he also annoys me to no end. I wish he'd level with us and explain specifically why he's unwilling to do something or if it's "impossible" tell us the real reason why rather than saying the tired old "data can't handle it."

Truth and clear communication. It isn't much to ask for in a subscription based game.
Technical limitations DO exist. The past several years have been a nightmare for game/tech companies because of hardware shortages/scalping (I saw how it affected my husband and his company, it took him months just to get his work computer replaced when it broke because of graphics card shortages). So anything that depended on new hardware/more servers was not an easy fix.

I'm not a programmer but I also know that fixing old spaghetti code is not easy and takes a LOT of time, and can seriously limit/complicate things (one of the companies I worked at had a game with this problem). You have to get approval to either hire more people or devote existing programmer time specifically to that issue, and there may be any number of reasons it gets prioritized lower than other issues such as developing new content or fixing game-breaking bugs.

So I don't think these claims are just meaningless "excuses."

And no company is obligated to go into explicit detail about exactly why they can't do a specific thing right now. Especially considering the vast majority of their player base likely wouldn't even understand the technical issues involved. Often providing that kind of info doesn't actually solve the problem of people being unhappy/not understanding, because then you get an influx of inexperienced people with a very limited understanding of how this stuff works and who have not seen the problem firsthand telling them over and over how they should be fixing it. It's like when you have a medical issue and you mention it publicly on social media and suddenly everyone is an armchair doctor and offers obvious suggestions that were literally the first thing you tried that did not solve the problem. Except with game software and hardware.