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  1. #171
    Player
    ShantiiElorei's Avatar
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    Jul 2022
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    Limsa Lominsa
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    20
    Character
    Shantii E'lorei
    World
    Diabolos
    Main Class
    White Mage Lv 79
    Quote Originally Posted by SweetestLily View Post
    So you dislike someone for asking people to be polite? There's a difference between criticism and feedback and sending death threats, verbal assault and personal attacks. It got bad. He had to make a statement about it because no person should endure that kind of abuse and if you think it's ok please seek help.
    This 100%. I used to work in games. My spouse is a game dev. The amount of threats, harassment, verbal abuse, etc. that game devs get is appalling. My spouse has literally gotten death threats.

    The reality is most game devs are trying their best to make a game that is fun for their players. No company wants to make a bad game or intentionally makes decisions they know will make the majority of players miserable. No they are not perfect, yes they make mistakes or bad decisions. But having played several different MMOs, and having worked in this industry, it seems to me that FFXIV's team listens to its player base way more than some, and is actually trying their best to appeal to multiple different types of players.

    Ultimately it is impossible to make everyone happy, because what one player wants may be in direct opposition to what another player wants.

    tl;dr It is reasonable for a dev to want to ask players not to be nasty to them. That is not "crying" or disrespecting customers.

    If you personally have never lobbed abuse at a game dev, then he wasn't talking to you and you don't need to take it personally. If you have, then it's not violating your rights as a customer to ask you to be a little nicer. You pay to play the game, not to have unrestricted rights to hurl nonstop insults at the devs and expect them to be grateful for it.

    One of the things I love about this game compared to other MMOs I have played IS the low tolerance for toxic player behavior. It makes it a much more pleasant experience knowing I can log in and not have to listen to a bunch of nasty comments all day long in general chats or random dungeon groups. It's not that hard to just be polite to others. I respect and appreciate SE for trying to encourage a kind and constructive attitude among their player base. If you want a community where you can be nasty to others whenever you're upset about something, there are plenty of other places you can go do that. I'm glad this is not one of them and it's one of the things that has kept me playing.
    (8)
    Last edited by ShantiiElorei; 07-16-2022 at 01:37 PM.

  2. #172
    Player
    ShantiiElorei's Avatar
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    Jul 2022
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    Limsa Lominsa
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    20
    Character
    Shantii E'lorei
    World
    Diabolos
    Main Class
    White Mage Lv 79
    Quote Originally Posted by Jagick View Post
    Yoshi-P deserves to be cheered for the way he took a failure of an MMO and turned it into arguably the biggest success story of MMOs in history. However, he has a very bad habit of blowing off criticism and making excuses for why things can't or shouldn't be done. And since going through that same kind of stuff in Star Wars Galaxies at the hands of Sony Online Entertainment, it leaves a bad taste in my mouth. Especially when during SWG's sunset months the devs were given free reign to do what they wanted and actually proved that the President, Producer, and Corporates BS about things being impossible were literal bold faced lies.

    I like him a lot, but he also annoys me to no end. I wish he'd level with us and explain specifically why he's unwilling to do something or if it's "impossible" tell us the real reason why rather than saying the tired old "data can't handle it."

    Truth and clear communication. It isn't much to ask for in a subscription based game.
    Technical limitations DO exist. The past several years have been a nightmare for game/tech companies because of hardware shortages/scalping (I saw how it affected my husband and his company, it took him months just to get his work computer replaced when it broke because of graphics card shortages). So anything that depended on new hardware/more servers was not an easy fix.

    I'm not a programmer but I also know that fixing old spaghetti code is not easy and takes a LOT of time, and can seriously limit/complicate things (one of the companies I worked at had a game with this problem). You have to get approval to either hire more people or devote existing programmer time specifically to that issue, and there may be any number of reasons it gets prioritized lower than other issues such as developing new content or fixing game-breaking bugs.

    So I don't think these claims are just meaningless "excuses."

    And no company is obligated to go into explicit detail about exactly why they can't do a specific thing right now. Especially considering the vast majority of their player base likely wouldn't even understand the technical issues involved. Often providing that kind of info doesn't actually solve the problem of people being unhappy/not understanding, because then you get an influx of inexperienced people with a very limited understanding of how this stuff works and who have not seen the problem firsthand telling them over and over how they should be fixing it. It's like when you have a medical issue and you mention it publicly on social media and suddenly everyone is an armchair doctor and offers obvious suggestions that were literally the first thing you tried that did not solve the problem. Except with game software and hardware.
    (5)

  3. #173
    Player Midareyukki's Avatar
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    Oct 2017
    Location
    Bozja
    Posts
    2,580
    Character
    Harun Asubra
    World
    Zodiark
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Raoabolic View Post
    Though I do laugh at the fact I was called scum. Scum is a needed part of the ecosystem so thanks! Feels good knowing I'm needed!
    Obligatory #GreatCommunityBTW?

    Quote Originally Posted by ShantiiElorei View Post
    everything really
    I think people, of either side, whichever opinion or stance, forget that at the end of the day both Yoshida and his team are human beings. Human beings with responsabilities in a specific context, but humans regardless.

    I don't think he asked for people to care about them. I don't even think he cares if people buy into his emotional moments or enjoy his jabs at the community. He himself just hasn't insulted anyone, not directly. As much as we can disagree with his methods, and as harmful to the overall image as some stuff he's done may have been, he hasn't come out and insulted people. He hasn't even questioned people's logic or intelligence; he didn't have a "you guys don't have phones??" moment.
    Worst he's ever gotten was someone asking him "can we please have Classic FF14?" and his response being the memetic NIGHTMEAH. And then proceed to elaborate: "That's a hard no from us, because there were so many issues and so many questionable design choices that if we were to release it as a Classic Version, you guys wouldn't enjoy it. I understand players want to experience what once existed, but there are limits, and at the end of the day it just wouldn't be worth it." (paraphrasing)

    People here do have a low tolerance for toxic behaviour, but it does have the unfortunate side-effect of breeding passive-aggressive responses. That in itself can be far more unpleasant, because you can't inherently report someone being passive-aggressive, as it's too nuanced. At least, I don't think you can?

    We're not always going to agree with their stuff, and that's fine. And some people WILL complain about some stuff and ask the devs to reconsider. And though it doesn't happen often, sometimes controversial topics have their own context that needs to be understood. Otherwise, for the outsider looking in, it will always look like it's real bad. And while we won't always agree with complaints, and it's true some complaints are just nitpicking, at the end of the day, criticism and complaining is what gets stuff done. Even when the devs can't do something, NORMALLY (though it doesn't always happen) they come out to explain why they won't do it so they can temper people's expectations and guide feedback toward what they might be capable of doing. And that sort of communication only exists if we're receptive to criticism.

    Obviously, wanton negativity isn't good either. But the polar opposite isn't any better.

    Quote Originally Posted by ShantiiElorei View Post
    Technical limitations DO exist. The past several years have been a nightmare for game/tech companies because of hardware shortages/scalping
    Yep. Also, NVidia sucks massive Thal's Orbs.
    (7)

  4. #174
    Player
    Shurrikhan's Avatar
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    Sep 2011
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    12,867
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    Tani Shirai
    World
    Cactuar
    Main Class
    Monk Lv 100
    Quote Originally Posted by Oizen View Post
    I'm usually quick to critique this game and others I care about, but... the devs aren't, themselves, a "multimillion dollar company." They're just various contractors and employees, like most of us here.
    (7)

  5. #175
    Player
    ShantiiElorei's Avatar
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    Jul 2022
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    Limsa Lominsa
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    Character
    Shantii E'lorei
    World
    Diabolos
    Main Class
    White Mage Lv 79
    Quote Originally Posted by Shurrikhan View Post
    I'm usually quick to critique this game and others I care about, but... the devs aren't, themselves, a "multimillion dollar company." They're just various contractors and employees, like most of us here.
    Yup, all too often people forget there are individual human beings creating these games. It's not some abstract entity that spawns games from the nether. They're just normal human beings with jobs who are just as capable of feeling emotions and stress like anyone else at any other job. Game dev is a very high pressure job, employees usually work long hours in this industry, and it sucks when they're harassed or treated like THEY are the multimillion dollar entity because they happen to WORK for one.
    (5)

  6. #176
    Player
    Arazehl's Avatar
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    Dec 2015
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    681
    Character
    Julianna Arrisit
    World
    Jenova
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Midareyukki View Post
    snip
    Yes you're such the victim. No one suffers the injustices except those select few by your authority. Got it!. Still couldn't answer the question. But that's okay, I don't need to research, I got all I needed.
    (0)

  7. #177
    Player
    Floortank's Avatar
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    Dec 2016
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    902
    Character
    Kaska Onerys
    World
    Balmung
    Main Class
    Dragoon Lv 90
    Quote Originally Posted by Jagick View Post
    Yoshi-P deserves to be cheered for the way he took a failure of an MMO and turned it into arguably the biggest success story of MMOs in history.
    No he doesn't, not in the context of where the product is right now. If the product is bad now, it doesn't matter that he saved it ten years ago.

    His accomplishment is something I am proud of, and he should be proud of it. It is an aspirational story, one that we can all look to when judging whether a game developer is treating us well.

    But it is not a free pass forever.
    (5)

  8. #178
    Player
    Rulakir's Avatar
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    Nov 2021
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    977
    Character
    Sajah Lane
    World
    Coeurl
    Main Class
    Reaper Lv 88
    Quote Originally Posted by shao32 View Post
    What bother me the most about Yoshi-p is he just tell us to give them feedback and they aim to fullfill our expectations at the same time he say "i know you want this but this is the direction we are taking now"
    This. As a WoW refugee, I initially thought FFXIV was a breath of fresh air, but I'm being increasingly reminded of Blizzard. Not just cause of the the devs, but even the forums are extremely reminiscent of WoW's before the exodus. Does feedback make any difference if it's something Yoshi-P personally doesn't want to do? How much does it matter if one set of devs were openly hostile towards their playerbase while an other's aren't if the outcome of "my way or the highway" is still the same?

    Quote Originally Posted by kpxmanifesto View Post
    Man, this reminds me of a time months ago when I posted on one of the threads in r/ffxiv about my dissatisfaction with the Endwalker story. I was instantly at like -60 downvotes, my comment was buried, and angry fans were typing out long paragraphs to me laced with profanity. The FFXIV subreddit is truly something else.
    Reddit is openly aggressive towards criticism and negative feedback. I can only assume anyone who says otherwise doesn't actually spend that much time on r/ffxiv.
    (13)

  9. #179
    Player
    Vatom's Avatar
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    May 2020
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    547
    Character
    Vatom Basilisk
    World
    Midgardsormr
    Main Class
    Samurai Lv 100
    SHHEEEEEEEEESSSSSSSSSHHH!!!
    (0)
    Free the Glam!, Duel Pistols (Gunner)?

  10. #180
    Player
    Yeastyloins's Avatar
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    Jan 2022
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    168
    Character
    Yeasty Loins
    World
    Famfrit
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Toutatis View Post
    Yoshi is right: there is no excuse for verbal abuse and insults. You can remain polite and still voice your criticism. Being a customer does not entitle one to treat people like trash or to make threats. Customers who act like trash themselves deserve the boot. People should learn some manners and get their anger under control.
    Right but how do you respond to him simply brushing off players concerns about heal game play with "oh just do ultimate lol"? Obviously you shouldn't levi death threats and that kind of behavior, but if that is the response to all concerns, what do you do?
    (10)

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