Why do casuals act as if it's the end of the world when suggesting?

[Rein_eon_Osborne]

I would love to have some middle ground difficulty contents tbh. But no high hopes. :shrug:

How is it bait? If someone wants harder content, it exists. It is there. It is literally, there. To do. Lots of it. Go do it.

To be fair, that awfully dismissive statement was a response to a question specifically to address healer's gameplay. Which should suffice to say, they had missed the point entirely regardless whether it's intentional brushing off or pure misunderstanding (either way it was a very rude response). Content difficulty was not, or at least only partially to be blamed for their boring gameplay. If you play a boring job, it doesn't matter whether you play an easy or difficult content. Once you've learned the encounter, your boring gameplay is all you have to turn back to; that is what healer's core gameplay (80% of time spamming 1 filler button) and to some extent, tanks' feels too.