Quote Originally Posted by Shougun View Post
snip
While I do know they have listened but also implemented players suggestion in the past, I also feel success can lead to arrogance. Perhaps it's not arrogance but ignorance though. When healers say they want to DPS, it's more along the lines they are bored and want to do something else than cast Heal 1 and Heal 2.

If they would just communicate with the players either with direct contact or through survey, it would mean they could get the heart of many issues. Instead we get half arse attempts at trying to make players happy and ends up making matters worse.