Raiders and high end players ALWAYS whine that their feedback isnt heard, even in WoW where the game literally caters to them and treats casuals as 4th class citizens they still whine.

That often happens because due to clearing high end content they feel their opinion has more value and get mad when the devs ignore them to focus on casual and solo content aka the people who are paying the bills.

WoW didnt fail because it didnt listen to its high end raiders, it failed cause it kept treating its casual player base worse and worse with Shadowlands being the epitome of treating casuals like 4th class citizens and giving them trash gear for reward and barely any casual and solo content, FF14 is thankfully not doing the same mistake and Yoshi P. even said he ll try focus more on solo casual players thankfully.

If you want a hardcore high end raiding game go play wow, dont try to ruin this game for casuals