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  1. #1
    Player
    GorthRedsteel's Avatar
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    Dec 2021
    Posts
    45
    Character
    Gorth Redsteel
    World
    Cerberus
    Main Class
    Dark Knight Lv 74
    I'm a time traveler from the future and bring you the official response from Square Enix regarding this sound issue:
    "just stop being poor and buy better hardware lol"
    (6)

  2. #2
    Player
    polyphanes's Avatar
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    Dec 2021
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    14
    Character
    Smoking Tongue
    World
    Midgardsormr
    Main Class
    Black Mage Lv 90
    Also, in addition to my technical concerns from earlier in the thread, I'd also like to point out and echo the sentiment of others: this audio issue is severely dampening my desire to play FFXIV, which is disappointing and troubling.

    - If I play as-is, the audio stuttering is so bad that I either develop severe headaches or am forced to play the game on mute.

    - If I play with the Immerse Gamepack for FFXIV, not only does audio stutering still persist in many fights (especially non non-Standard equalizer modes) albeit at a somewhat reduced level, but the spatialization feels unnatural, unintuitive, and nausea-inducing, which also forces me to play the game on mute.

    - If I play the game on mute, well...that's a solid half of the entire experience, plus a variety of mechanics-based and player-based sound cues, that I'm missing out on. It's a depressing experience.

    This is a bad issue to have on all fronts, and it's getting to the point where I'd rather not play the game at all than have a continuously bad and frustrating experience with the game.
    (11)

  3. #3
    Player
    Grimno's Avatar
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    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    Quote Originally Posted by GorthRedsteel View Post
    I'm a time traveler from the future and bring you the official response from Square Enix regarding this sound issue:
    "just stop being poor and buy better hardware lol"
    "Do you guys not have ̶p̶h̶o̶n̶e̶s̶ money?"
    (4)

  4. #4
    Player
    Rannzyr's Avatar
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    Dec 2021
    Posts
    8
    Character
    Rannzyr Ashall
    World
    Twintania
    Main Class
    Sage Lv 85
    For those with RealTek chipsets on their motherboard you can get a marginal improvement by installing the latest drivers for your sound chip.

    It still happens but in my anecdotal experience it is less severe, however your mileage may vary.
    https://www.realtek.com/en/component...odecs-software

    What it sounds like is happening is the new spatial sound engine is processing some kind of after effects on the sounds. in single instances this is fine, however it seems like the FX series has an issue with processing these sounds, either its cache is too small or some quirk of its architecture. either way this is unacceptable, you should have the choice to revert back to the old sound engine, they keep in DX9 after all and literally nobody uses that anymore.

    I hope Immerse gave them a heavy bag of money.
    (2)

  5. #5
    Player
    Maeklos's Avatar
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    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    Quote Originally Posted by Rannzyr View Post
    For those with RealTek chipsets on their motherboard you can get a marginal improvement by installing the latest drivers for your sound chip.

    It still happens but in my anecdotal experience it is less severe, however your mileage may vary.
    https://www.realtek.com/en/component...odecs-software

    What it sounds like is happening is the new spatial sound engine is processing some kind of after effects on the sounds. in single instances this is fine, however it seems like the FX series has an issue with processing these sounds, either its cache is too small or some quirk of its architecture. either way this is unacceptable, you should have the choice to revert back to the old sound engine, they keep in DX9 after all and literally nobody uses that anymore.

    I hope Immerse gave them a heavy bag of money.
    Two or three days ago, I installed a Virtual Audio Cable to take over instead of using RealTek (whose drivers I keep up to date, anyway). The only difference was that instead of choppy audio garbage, the sound would constantly mute out. Not an improvement.
    (0)

  6. #6
    Player
    Rannzyr's Avatar
    Join Date
    Dec 2021
    Posts
    8
    Character
    Rannzyr Ashall
    World
    Twintania
    Main Class
    Sage Lv 85
    Quote Originally Posted by Maeklos View Post
    Two or three days ago, I installed a Virtual Audio Cable to take over instead of using RealTek (whose drivers I keep up to date, anyway). The only difference was that instead of choppy audio garbage, the sound would constantly mute out. Not an improvement.
    So the VAC did actually stop the stuttering?

    If thats the case it may be a problem with FX chips and their motherboards onboard audio. unfortunately its something I cant exactly test because who has sound cards anymore?

    I'm stumped to be honest, I just cant believe that its not been addressed when its been reported thousands of times.
    (0)

  7. #7
    Player
    Grimno's Avatar
    Join Date
    Dec 2021
    Posts
    70
    Character
    Ridmond Bozwell
    World
    Gilgamesh
    Main Class
    White Mage Lv 96
    Quote Originally Posted by Rannzyr View Post
    So the VAC did actually stop the stuttering?

    If thats the case it may be a problem with FX chips and their motherboards onboard audio. unfortunately its something I cant exactly test because who has sound cards anymore?

    I'm stumped to be honest, I just cant believe that its not been addressed when its been reported thousands of times.
    While some are saying PS4/PS5 users can also experience the issue too, I've yet to actually see proof of it happening...
    If we could get some video of that, it could help get it noticed probably.
    I mean nothing would make "Maybe it's 10+ year old CPU's" lose all credibility like the PS5 having issues lol
    (1)

  8. #8
    Player
    GorthRedsteel's Avatar
    Join Date
    Dec 2021
    Posts
    45
    Character
    Gorth Redsteel
    World
    Cerberus
    Main Class
    Dark Knight Lv 74
    Quote Originally Posted by Rannzyr View Post
    So the VAC did actually stop the stuttering?

    If thats the case it may be a problem with FX chips and their motherboards onboard audio. unfortunately its something I cant exactly test because who has sound cards anymore?

    I'm stumped to be honest, I just cant believe that its not been addressed when its been reported thousands of times.
    VAC has not changed anything for me, and I've been using it since that had been proposed. It's the same as before. The only change that I experienced was after 6.01 - and that was for a worse.
    (0)

  9. #9
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    Quote Originally Posted by Rannzyr View Post
    So the VAC did actually stop the stuttering?

    If thats the case it may be a problem with FX chips and their motherboards onboard audio. unfortunately its something I cant exactly test because who has sound cards anymore?

    I'm stumped to be honest, I just cant believe that its not been addressed when its been reported thousands of times.
    The VAC did not stop the stuttering. It just turned it from audio garbage (extremely loud G-G-G-G-G-G-G-G-G) to muting effects. Basically, the VAC driver wasn't putting through the audio garbage, making it sound like someone was flicking the Mute button really quickly.
    (0)

  10. #10
    Player
    XenophineEX's Avatar
    Join Date
    Dec 2021
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    52
    Character
    Xenophine Ex
    World
    Siren
    Main Class
    Dragoon Lv 82
    Quote Originally Posted by Maeklos View Post
    The VAC did not stop the stuttering. It just turned it from audio garbage (extremely loud G-G-G-G-G-G-G-G-G) to muting effects. Basically, the VAC driver wasn't putting through the audio garbage, making it sound like someone was flicking the Mute button really quickly.
    That is what I have without buying their new audio codec, just quick fades in and out of everything. It is really horrible on all combos, as every step seems to make it worse.
    (1)

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