Audio popping issue

[Wyvrex]

I had this problem since launch, but it was only in fights. Since 6.01 it's now all the time and I have to turn off all audio to play really sad I can't enjoy the sound or music. I also noticed the frame rate dropped massively since 6.01 and I wonder if it is linked. I tried playing with settings in game to lower quality with no success on either fps or sound. I read about it being experienced only with AMD motherboards with non-AMD processors so that could be why, but buying new gear with the current global shortage is expensive or impossible.

I hope they fix it soon! In the meantime, I play with no sound so I can at least enjoy content.

[ClaraKitty]

I had this problem since launch, but it was only in fights. Since 6.01 it's now all the time and I have to turn off all audio to play really sad I can't enjoy the sound or music. I also noticed the frame rate dropped massively since 6.01 and I wonder if it is linked. I tried playing with settings in game to lower quality with no success on either fps or sound. I read about it being experienced only with AMD motherboards with non-AMD processors so that could be why, but buying new gear with the current global shortage is expensive or impossible.

I hope they fix it soon! In the meantime, I play with no sound so I can at least enjoy content.

Nah, it's everyone, AMD or otherwise. It's not a processor issue at all, my friend. It's on their end.

[RenneTheCatte]

My issue with these "fixes" is this: We're paying for a product that we are now having to fix ourselves because the devs didn't?

Why? I'm not a software engineer. I play this to enjoy myself, not struggle with playing a game that I've enjoyed (mostly) since 1.0, and has worked since then with no issues UNTIL this expansion. No other game, program, streaming service, etc. is having this problem. Just FFXIV.

Please fix it.

[Darkhorse1202]

I just wanted to confirm that after the 6.08 update, I am having the constant audio stuttering as well. I am running on a Macbook Pro M1 Max with 32gb of ram and 32 GPU. I have never had this issue with any of the M1 macs before using this. The problem started the very time I updated to FF14 6.08.

I tried the different suggest processes for troubleshooting the issue and it is not my computer, nor the controller support that SQE suggested, it is the code in the update.

[Scathan]

I just wanted to confirm that after the 6.08 update, I am having the constant audio stuttering as well. I am running on a Macbook Pro M1 Max with 32gb of ram and 32 GPU. I have never had this issue with any of the M1 macs before using this. The problem started the very time I updated to FF14 6.08.

I tried the different suggest processes for troubleshooting the issue and it is not my computer, nor the controller support that SQE suggested, it is the code in the update.

I am on the 14 inch M1 Pro with 16 GPU cores and 16GB RAM on macOS Monterey 12.2. Audio stuttering for me started with FFXIV Patch 6.08. Downloaded and installed the XIVonMac app https://www.xivmac.com and only that app, nothing else. Stuttering issue solved, fps increased, and even the graphics itself has improved without changing any of my settings. The game is far better optimized now for M1 Apple Silicon.

[Darkhorse1202]

Hey guys,

This is a really strange work around, but I found that if my computer is already playing some form of audio (video on youtube) when I launch FF14, I do not have the audio popping issues. Tested it both ways and have been able to reproduce it multiple times both with popping and without. Don't know why it is working for me, it is just working...

[miragedive]

Hey guys,

This is a really strange work around, but I found that if my computer is already playing some form of audio (video on youtube) when I launch FF14, I do not have the audio popping issues. Tested it both ways and have been able to reproduce it multiple times both with popping and without. Don't know why it is working for me, it is just working...

I plan on trying this out tomorrow. Could you please give more info?
1. Does the audio need to actually be audible? (Can I set volume to 1, for example?)
2. Does the audio need to keep playing in the bg?

[Darkhorse1202]

I plan on trying this out tomorrow. Could you please give more info?
1. Does the audio need to actually be audible? (Can I set volume to 1, for example?)
2. Does the audio need to keep playing in the bg?

The audio needs to be audible, it does not matter what the volume is. Once the game starts you can turn off the video, or put it on pause.

[miragedive]

The audio needs to be audible, it does not matter what the volume is. Once the game starts you can turn off the video, or put it on pause.

Thank you kindly! I’ll try it out and feed back for others as well