Audio popping issue

[Kazemon15]

My computer is too old? Really? Over 10 years? Even though I bought it for the Stormblood expansion release? Even though a friend of mine who has an older PC has no audio issues whatsoever? Okay then SE.


Seriously, what kind of reply is that. I am almost tempted to cancel my sub and never come back but I love this game so much. Also all their suggestions for "fixes" just made it worst on my end. So no, I will no try anymore of their "fixes" they suggest until they start fixing things on their end.

[Ariel_Valmont]

My computer is too old? Really? Over 10 years? Even though I bought it for the Stormblood expansion release? Even though a friend of mine who has an older PC has no audio issues whatsoever? Okay then SE.


Seriously, what kind of reply is that. I am almost tempted to cancel my sub and never come back but I love this game so much. Also all their suggestions for "fixes" just made it worst on my end. So no, I will no try anymore of their "fixes" they suggest until they start fixing things on their end.

The elephant in the room, is that the game is designed to run on the PS4 which is nearly 10 years old. I sympathize with you on the canceling the sub, if it want for my love of this game I’d have done the same already. Was hopeful 6.01 would have fixed it, not made the issue worse…

[MoonstalkerZ]

Everyone, please PLEASE submit a bug report, ESPECIALLY if you have a newer computer or are on console. Be specific what hardware you use. If you go to Config in the FFXIV launcher, and click 'display' next to System Information, it provides your system info, all ready for copy and paste, you don't have to look everything up yourself. We can't let Square Enix brush this under the rug as something that only happens to 10 year old computers.

[Ariel_Valmont]

I’ll second this, did mine yesterday! When I finally had enough since the issue wasn’t fixed with the patch.

[Kazemon15]

Everyone, please PLEASE submit a bug report, ESPECIALLY if you have a newer computer or are on console. Be specific what hardware you use. If you go to Config in the FFXIV launcher, and click 'display' next to System Information, it provides your system info, all ready for copy and paste, you don't have to look everything up yourself. We can't let Square Enix brush this under the rug as something that only happens to 10 year old computers.

Thank you, I was wondering how people were doing this. I will do it and make a report bug as well.

[Breezelyn]

Just made my bug report. Please everyone make a report if you can.. including if you have a pc was that built within the last year or this current year. Prove that it's on SE's end.

[EvilKiwi]

Submitted a report ... Started to have the problems in cutscenes now and I am severely annoyed and frustrated.

[MiaShino]

For anyone running on older hardware, do not feel bad or pressured to upgrade because of this peculiar issue.

Despite highly specific shortcomings the FX series, especially FX-8350 is more then capable of running FF14 or most anything provided you are not attempting to push 120+ Hertz.

These older cpus are actually significantly more powerful then what you shall find in the PS4 and even PS4 Pro. I am confident enough in stating this that am willing to bet you could achieve stable frame rates on a Core2Quad. You should never experience severe stuttering even when frame rate is unstable, that is purpose of buffering audio. Extensive work goes into insuring this from myriad of developers working on emulators ranging from Dolphin to Dosbox to PCem...

Example; Partner achieves stable frame rate (60 fps) on one old Phenom II x2 with two unlocked cores. Yes this was thing, old non quad core Phenom processors can have cores unlocked turning dual core into quad core. Fun times! My partner does not suffer from audio stuttering.

[Lagunow]

I was planning to upgrade my PC when the semiconductor crisis is solved.

Nowadays I only play FFXIV and a few indie games on PC, so I'm no particular hurry to upgrade. FFXIV always ran so smooth at 60 fps until 5.5 and it still does.

When they announced the spatial audio plugin I had no idea it would require them to upgrade the sound engine in such a way that my current setup could no longer support.

[MoonstalkerZ]

Did some testing fighting mobs in the Black Shroud. I was fighting a single mob, and two other mobs were in the background. I was the only player on screen. Fighting the single mob with my basic 1-2-3 attack, while facing away from the camera and with my character between the camera and the mob, produced awful stuttering. Without moving the camera at all, I ran behind the mob so that the mob was between the camera and my character, and turned around so that my character was facing the camera. Now my 1-2-3 attack produced no stuttering at all. I switched positions several times, always with the same result.

The only things that changed in this situation were 1) which direction my character was facing, and 2) whether my character was between the camera and the mob or not. Everything that was on screen while the stuttering was horrible was also on screen while the stuttering was nonexistent. No computer settings or hardware changed between the two situations. The problem was entirely caused by the position of my character relative to the mob and/or which direction he was facing. If the stuttering was caused by having insufficient processing power, I doubt simply moving my character two feet forward and turning him around would somehow reduce the processing power required.

There is also the consideration that people with much more powerful processors than I have are hearing worse stuttering than I am - for me the problem doesn't happen with every fight, and I can always fix it by running behind the mob and facing the camera, though of course this usually isn't a practical solution. Meanwhile, people with more powerful processors are apparently unable to alleviate the problem at all, or the camera fix only works momentarily.

I'm not going to deny that the game needs sufficient processing power to run properly, to claim otherwise would be ridiculous. But I'm getting sound bugs after a major change to the sound system, in an area from 2012 that runs at 100 fps, bugs that are worse for people with better cpus, bugs that can be alleviated by slightly changing the position of my character while changing nothing else - if that's 100% caused by not having enough processing power, I'll eat my hat.