Audio popping issue

[Ariel_Valmont]

My computer is too old? Really? Over 10 years? Even though I bought it for the Stormblood expansion release? Even though a friend of mine who has an older PC has no audio issues whatsoever? Okay then SE.


Seriously, what kind of reply is that. I am almost tempted to cancel my sub and never come back but I love this game so much. Also all their suggestions for "fixes" just made it worst on my end. So no, I will no try anymore of their "fixes" they suggest until they start fixing things on their end.

The elephant in the room, is that the game is designed to run on the PS4 which is nearly 10 years old. I sympathize with you on the canceling the sub, if it want for my love of this game I’d have done the same already. Was hopeful 6.01 would have fixed it, not made the issue worse…

[MoonstalkerZ]

Everyone, please PLEASE submit a bug report, ESPECIALLY if you have a newer computer or are on console. Be specific what hardware you use. If you go to Config in the FFXIV launcher, and click 'display' next to System Information, it provides your system info, all ready for copy and paste, you don't have to look everything up yourself. We can't let Square Enix brush this under the rug as something that only happens to 10 year old computers.

[Ariel_Valmont]

I’ll second this, did mine yesterday! When I finally had enough since the issue wasn’t fixed with the patch.

[SnowVix]

Greetings,

As we continue to investigate the matter, we have confirmed that after the fixes we applied in Patch 6.01 the issue continues to persist for some of our players who may be using CPUs that are older than 10 years. However, due to the fact that there are various types of CPUs available we still have not isolated the cause of the issue.

The FX-8350, which multiple people here have posted they have (and also which I have) was released in October 2012. It is not limited to CPUs in double-digit age.

[Breezelyn]

Just made my bug report. Please everyone make a report if you can.. including if you have a pc was that built within the last year or this current year. Prove that it's on SE's end.

[Kazemon15]

Everyone, please PLEASE submit a bug report, ESPECIALLY if you have a newer computer or are on console. Be specific what hardware you use. If you go to Config in the FFXIV launcher, and click 'display' next to System Information, it provides your system info, all ready for copy and paste, you don't have to look everything up yourself. We can't let Square Enix brush this under the rug as something that only happens to 10 year old computers.

Thank you, I was wondering how people were doing this. I will do it and make a report bug as well.

[EvilKiwi]

Submitted a report ... Started to have the problems in cutscenes now and I am severely annoyed and frustrated.

[Maeklos]

The FX-8350, which multiple people here have posted they have (and also which I have) was released in October 2012. It is not limited to CPUs in double-digit age.

Yeah. It's a chipset that can *still* be found on $1k computers on Amazon and elsewhere. I bought my computer brand new 4 years ago and it's got FX-8350s in it, simply because they're solid chips. With my 1070 Ti, I can run every game I've played in at least High settings, if not Ultra or equivalent. So, blaming sound issues on "old hardware" is kind of a subversive take on SE's part. Perhaps more appropriate would have been to say "hardware we hadn't tested on" or something.

[Lagunow]

Yeah. It's a chipset that can *still* be found on $1k computers on Amazon and elsewhere. I bought my computer brand new 4 years ago and it's got FX-8350s in it, simply because they're solid chips. With my 1070 Ti, I can run every game I've played in at least High settings, if not Ultra or equivalent. So, blaming sound issues on "old hardware" is kind of a subversive take on SE's part. Perhaps more appropriate would have been to say "hardware we hadn't tested on" or something.

Indeed. FX-8350 is still pretty fine for a lower/mid-budget PC.

Since they've implied that we're trying to run the game on a toaster, I did a requirement check on system requirements lab, and found that FX-8350 is actually above not only "minimum requirements", but the "recommend requirements" as well. I recommend everyone does it as well, so we have proof it's not a "we're trying to run the game on a toaster" issue.

[MiaShino]

For anyone running on older hardware, do not feel bad or pressured to upgrade because of this peculiar issue.

Despite highly specific shortcomings the FX series, especially FX-8350 is more then capable of running FF14 or most anything provided you are not attempting to push 120+ Hertz.

These older cpus are actually significantly more powerful then what you shall find in the PS4 and even PS4 Pro. I am confident enough in stating this that am willing to bet you could achieve stable frame rates on a Core2Quad. You should never experience severe stuttering even when frame rate is unstable, that is purpose of buffering audio. Extensive work goes into insuring this from myriad of developers working on emulators ranging from Dolphin to Dosbox to PCem...

Example; Partner achieves stable frame rate (60 fps) on one old Phenom II x2 with two unlocked cores. Yes this was thing, old non quad core Phenom processors can have cores unlocked turning dual core into quad core. Fun times! My partner does not suffer from audio stuttering.