Emergency maintenance

[CazzT]

So they knew Blizzard was abusing their workers, which in turn made big time streamers leave WoW which in turn in record breaking timing all came to XIV which in itself broke records which was just like what 2 to 3 months BEFORE EW released? You mean SquareEnix knew all of THAT? Fuck if they did I want that shit cause they can predict the future no matter how random it can be.

FFXIV has been growing for YEARS. The spike in population in 2021 is irrelevant in the face of that fact. Market analysts would have seen the rate at which the population was growing and would have told SE that they need to deal with the problem, and they would have said that long before "muh chip shortage" and covid and Blizz being outted as the trash company they are. All of you that keep harping on about "muh population spike" just ignore reality and the fact that the population of FFXIV was already seeing a massive increase in its rate of growth long before your precious spike. And the problems with servers go back years, not months.

You do know the server shortage has been going on more then a year lol

Also they didnt know it was going to be this bad a year ago. They started looking into getting new servers once que times started many months ago and couldnt obtain any to this day due to production and on time of that they couldnt predict the influx of players during covid nor could predict that a good amount of WoW players also transferred over.

Do some research before post again or you will make yourself look like an uneducated Karen again

The irony of you disrespectfully calling someone "karen" and telling them to "do some research" when you need to do some yourself about the server issues FFXIV has had and the rate at which the population for FFXIV has been growing for years.

[Zileth]

FFXIV has been growing for YEARS. The spike in population in 2021 is irrelevant in the face of that fact. Market analysts would have seen the rate at which the population was growing and would have told SE that they need to deal with the problem, and they would have said that long before "muh chip shortage" and covid and Blizz being outted as the trash company they are. All of you that keep harping on about "muh population spike" just ignore reality and the fact that the population of FFXIV was already seeing a massive increase in its rate of growth long before your precious spike. And the problems with servers go back years, not months.
The irony of you disrespectfully calling someone "karen" and telling them to "do some research" when you need to do some yourself about the server issues FFXIV has had and the rate at which the population for FFXIV has been growing for years.

You do know the shortages started happening in 2020 right also slowly growing and huge spikes arnt the same. If servers were easily obtain when we started to see que times what about a year ago SE would have already added them since when they made the original announcement about monitoring the population and looking into getting new servers online however made a follow up announcement a bit later on they are still having issues getting servers and still monitoring the population increase and thats when they started to warn the player base that que times most likely will start getting longer at the rate the population is growing and that will see another player spike once EW would release but they hope to have new servers up and running and then did another announcement once we started to see a large spike saying they still cant get servers and also looked in to Cloud servers which wouldnt work for FF14 and warned again que times are going to get bad till they can get new servers

Or

Did you not do your research which clearly you didnt

[Krotoan]

FFXIV has been growing for YEARS. The spike in population in 2021 is irrelevant in the face of that fact. Market analysts would have seen the rate at which the population was growing and would have told SE that they need to deal with the problem, and they would have said that long before "muh chip shortage" and covid and Blizz being outted as the trash company they are. All of you that keep harping on about "muh population spike" just ignore reality and the fact that the population of FFXIV was already seeing a massive increase in its rate of growth long before your precious spike. And the problems with servers go back years, not months.
The irony of you disrespectfully calling someone "karen" and telling them to "do some research" when you need to do some yourself about the server issues FFXIV has had and the rate at which the population for FFXIV has been growing for years.

FFXIV active population Tripled in one year (if not 4 months). This was not even close to anything anyone could have projected AND they were growing along with their market projected growth. They had plans to expand servers and capacity that were delayed.

You can complain about all manner of things this game does wrong, but faulting a company for not foreseeing the crash of the industry leader along with a mass exodus makes your position weak. Launches are always rough, but this is one is especially rough because of several unavoidable factors.

[CazzT]

FFXIV active population Tripled in one year (if not 4 months). This was not even close to anything anyone could have projected AND they were growing along with their market projected growth. They had plans to expand servers and capacity that were delayed.

If they had plans to expand server capacity, that means they had already projected the need for it. Where did they get the data for such a projection? They had the sales numbers, they had years of data showing MAU growth and the rate at which MAU was increasing. So you're basically calling their market analysts idiots. But you're also stuck on the spike from 2021. Which would have had absolutely nothing to do with their plans to expand server capacity because that was already planned by the summer, they had mentioned it prior to that.

You white knights really need to get off the "muh population spike" and look at the proceeding years growth numbers. But that's obviously asking for far too much of your side. You white knights also need to stop gaslighting people.

You can complain about all manner of things this game does wrong, but faulting a company for not foreseeing the crash of the industry leader along with a mass exodus makes your position weak. Launches are always rough, but this is one is especially rough because of several unavoidable factors.

Blizzard's fall is irrelevant, as has been pointed out over and over and over and over. But you can't take your blinders off to see anything but that. And when that's all you can see it blinds you to how weak your own position is. It illustrates a lack of understanding and knowledge of MAU, population data, and how those are used to predict needs far in advance. There was nothing unavoidable about this if SE had not treated FFXIV like the red-headed step child of the company, like they've been doing for years.

What baffles me most, though, is how I've repeatedly brought up the previous years' growth and rate of growth increase, but you and yours just outright ignore that and tunnel vision on "muh 2021 spike". It's like having a broken leg but you're more worried about the papercut on your finger.
Case in point....

Please tell me, how SE could have predicted the mass exodus from WoW, and a global pandemic that has caused supply chain shortages for hundreds of industries across the globe?

[Krotoan]

If they had plans to expand server capacity, that means they had already projected the need for it. Where did they get the data for such a projection? They had the sales numbers, they had years of data showing MAU growth and the rate at which MAU was increasing. So you're basically calling their market analysts idiots. But you're also stuck on the spike from 2021. Which would have had absolutely nothing to do with their plans to expand server capacity because that was already planned by the summer, they had mentioned it prior to that.

You white knights really need to get off the "muh population spike" and look at the proceeding years growth numbers. But that's obviously asking for far too much of your side. You white knights also need to stop gaslighting people.

The only one here gaslighting is you. There was no indication the growth would be this exponential and they were on track to grow with their playerbase with current numbers. YOU are the one calling their analysts idiots since you're claiming they had this information yet did not stress the importance of huge growth tolerances.

Call it whatever you like, you're provably wrong.

Blizzard's fall is irrelevant, as has been pointed out over and over and over and over. But you can't take your blinders off to see anything but that. And when that's all you can see it blinds you to how weak your own position is. It illustrates a lack of understanding and knowledge of MAU, population data, and how those are used to predict needs far in advance. There was nothing unavoidable about this if SE had not treated FFXIV like the red-headed step child of the company, like they've been doing for years.

What baffles me most, though, is how I've repeatedly brought up the previous years' growth and rate of growth increase, but you and yours just outright ignore that and tunnel vision on "muh 2021 spike". It's like having a broken leg but you're more worried about the papercut on your finger.
Case in point....

Saying that a tripling of active player pop is "irrelevant" shows exactly how little you understand about the problem and how much of your "truth" is based on infantile rage.



SE was planning well in advance for the growth necessary to maintain current trends. They then got hit with a unpredictable and unpreventable storm of lack of supply as well as huge increase in demand.

[Hasrat]

FFXIV has been growing for YEARS. The spike in population in 2021 is irrelevant in the face of that fact. Market analysts would have seen the rate at which the population was growing and would have told SE that they need to deal with the problem, and they would have said that long before "muh chip shortage" and covid and Blizz being outted as the trash company they are. All of you that keep harping on about "muh population spike" just ignore reality and the fact that the population of FFXIV was already seeing a massive increase in its rate of growth long before your precious spike. And the problems with servers go back years, not months.

How are there still people pulling this nonsense? You're acting like they've done nothing at all since 2.0 relaunch to improve capacity.

Splitting NA and EU data centers, resulting in significant login capacity increase.
Adding four new servers to EU, significantly increasing active player cap.
And preparing to implement OCE data center, an unprecedented move to improve playability for an entire region of players, as well as significantly lightening the burden in other regions by spreading the load.

The last one is important because the planning and beginning stages for that happened way back last year, not so long after 5.0 launch. Which means they knew growth would require new hardware back then and began the process to address it with what they predicted would be sufficient. That process was expected to be completed by 6.0 launch. And it ran into delays.
The fact that they began this process so long ago should give you a pretty big hint where they might be on adding any more hardware anywhere else to deal with a population growth that began to exceed predictions and expectations. If OCE was predicted to alleviate congestion growing by old model expectations, nothing they could or would want to do to adjust to current models would've even been operational before 6.1 at best.

In short, the player population has been growing for years. And the infrastructure and hardware has also been growing at pace. But there's nothing they can do fast enough to react to that population growth massively accelerating. They're already hit with delays on one major project, any other upgrades or acquisitions will necessarily have to happen after that project is complete.

[CazzT]

How are there still people pulling this nonsense? You're acting like they've done nothing at all since 2.0 relaunch to improve capacity.

Nice gaslighting. Nothing in anything I've said even remotely says, nor implies, any such nonsense. And since this is how you're going to start reply to me, there's no point in bothering with the rest of your drivel since it will all be based on a bad faith argument.

[Kes13a]

FFXIV has been growing for YEARS. The spike in population in 2021 is irrelevant in the face of that fact. Market analysts would have seen the rate at which the population was growing and would have told SE that they need to deal with the problem, and they would have said that long before "muh chip shortage" and covid and Blizz being outted as the trash company they are. All of you that keep harping on about "muh population spike" just ignore reality and the fact that the population of FFXIV was already seeing a massive increase in its rate of growth long before your precious spike. And the problems with servers go back years, not months.

as I pointed out, likely to you in another thread, the growth normally, is an easy prediction. If you look at any chart on population in the game yes, it was an upward trend, most definitely. growth over time was a nice, steady, upward trend. due to this trend, they planned for the OCE servers. there was, as you say, no "massive increase in growth" prior to the middle of this year in ANY of the population charts I have seen for FFXIV. upward trend yes, the spike that happened end of July, early August of this year would have been difficult to predict in any model.

you can say how easy it was to predict, but I have seen articles or blogs about a 30-40% player increase, hardly a reliable sort of indication, but Steam says the active player base by their records has TRIPLED since early 2021.

I say that defies any predictable increases. and if you saw that coming, you are wasted in your current work and need to work in that field.

on the part of server issues for years, sure, they have had, and direct, as their budget allows, resources to do things like plan for an OCE server.

they SHOULD have done something about their login servers, I agree.