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  1. 12-04-2021 09:46 AM #1
    lezard21
    Player lezard21's Avatar
    Join Date
    Feb 2021
    Posts
    750
    Character
    Arngrim Hallbjorn
    World
    Louisoix
    Main Class
    Warrior Lv 80
    Alright since people on this thread are semantic warrior I'll edit the OP.

    How do I request a refund for the current month subscription + expansion? I am paying a monthly subscription plus the expansion to be able to play the game whenever I want on the 28-31 days of the month, yet I'm currently unable to do so, whereas free trial accounts who do not pay a subscription are able to.
    (0)
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  2. 12-04-2021 09:51 AM #2
    MilkieTea
    Player
    MilkieTea's Avatar
    Join Date
    Dec 2020
    Location
    Interdimensionality
    Posts
    2,134
    Character
    C'erise Vanesse
    World
    Maduin
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by lezard21 View Post
    Alright since people on this thread are semantic warrior I'll edit the OP.

    How do I request a refund for the current month subscription + expansion? I am paying a monthly subscription plus the expansion to be able to play the game whenever I want on the 28-31 days of the month, yet I'm currently unable to do so, whereas free trial accounts who do not pay a subscription are able to.
    Free trial accounts who do not pay a subscription are, in fact, not able to play until everyone who pays a subscription has gotten into the game. They are effectively always last in queue, and if someone with a paying subscription enters into the queue the Free trial player will be pushed behind them.
    (10)
    Off-Topic Discussion Megathread: https://forum.square-enix.com/ffxiv/threads/434886-Off-Topic-Discussion-Megathread
    Quote Originally Posted by Stormpeaks View Post
    No thanks. Housing is fine as it is
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  3. 12-04-2021 10:15 AM #3
    Oriens
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    Oriens's Avatar
    Join Date
    Aug 2013
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    139
    Character
    Oriens Nadir
    World
    Hyperion
    Main Class
    Arcanist Lv 90
    I do not think subscription fees are refundable. The expansion might be as it officially has not been released. There is a refund option on Steam. Help > Steam Support > Recent Products then select the appropriate options.

    Edit: make sure to cancel your subscription on the account management website
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  4. 12-08-2021 08:28 AM #4
    MaikoRaines
    Player MaikoRaines's Avatar
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    Jun 2015
    Location
    Basement dweller
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    472
    Character
    Maiko Raines
    World
    Excalibur
    Main Class
    Astrologian Lv 100
    Quote Originally Posted by lezard21 View Post
    Alright since people on this thread are semantic warrior I'll edit the OP.
    Your "question" was based that you thought we were all mind readers?

    Quote Originally Posted by lezard21 View Post
    How do I request a refund for the current month subscription + expansion? I am paying a monthly subscription plus the expansion to be able to play the game whenever I want on the 28-31 days of the month, yet I'm currently unable to do so, whereas free trial accounts who do not pay a subscription are able to.
    Your journey begins here - https://na.finalfantasyxiv.com/lodestone/help/
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